Ipswich Town Football Club Co. Ltd of Portman Road, Ipswich - hereby after referred to as the 'Club'.

CONFIRMATION BY CLIENTS
All bookings remain provisional until the Club receives the signed contract.
In the unlikely event that the client needs to cancel or postpone a confirmed event prior to the event date, we must receive written confirmation from the client. The following charges will be incurred:
• Cancellation within 1 week of event 100% of the value of the reservation
• Cancellation within 2 weeks of event we will charge 75% of the reservation
• Cancellation within 3 weeks of event we will charge 50% of the reservation
• Cancellation within 4 weeks of event 25% of the reservation
• Any equipment charges that Ipswich Town Football Club may incur.

Anticipated guest numbers must be given when the booking is placed and at the point of confirmation (7 days prior to your event) final numbers must be stated, any reduction to the guest numbers after this period will result in the client paying the full value.
The Club reserves the right to substitute the function suite being used for your event if numbers fall below the minimum required for your booked suite to a facility which would better suit the numbers involved. This will be carried out in consultation with the client.

EVACUATION PROCEDURE
ITFC are required to make the relevant provisions for any delegates who would find evacuating the building in the event of an emergency difficult. As a result of this we require all organisers to advise us of any persons needing assistance, in advance of the event, to enable a PEEP form is be issued thus enabling sufficient planning before their arrival on site.

DEPOSITS
The Club reserves the right to require a non-refundable deposit, to a predetermined level, subject to each event, details will be specified within the contract.
In the event that a cancellation fee needs to be charged, the deposit is non-refundable and will be set against any cancellation fee, which may arise.

ACCOUNT & SETTLEMENT CONDITIONS
Our settlement conditions are strictly 30 days from the date of the invoice. Presentation of any queries should not affect immediate payment of any other outstanding amounts or the balance of the bill. Interest may be charged to the customer in respect any delays in payment (at 4 % over the bank of England rate)

The Club cannot accept responsibility for the property of customer or guests of the Club. Cloakrooms are provided for the convenience of customers and guests but any goods deposited in the cloakrooms are deposited at the owner's risk

The customer shall be responsible for any damage caused to the Club or the furnishings, utensils and equipment, therein by the wilful act or default of the customers, guests of the customer and shall pay to the company on demand the amount required to make good or remedy such damage.

THE USE OF OUR LOGOS AND NAMES
We are always glad when our guests make reference to the Club, however since our name and logos are important commercial assets and a symbol of our business, we would need to review all printed or broadcast materials bearing our name and logo prior to any distribution.

IPSWICH TOWN RESERVES THE RIGHT TO CANCEL YOUR BOOKING WITHOUT LIABILITY ON ITS PART IF;
The Club or any part of it is closed due to fire; dispute with employee(s), structural alterations or by order of any public authority.
The Client becomes insolvent or enters into liquidation or receivership.
The Client is more than thirty days in arrears with any payment to the Club.
The event might prejudice the reputation of the Club, at the management's discretion entirely.
There are any home football fixtures; concerts or other form of entire stadium usage scheduled after the booking is made. In which case alternatives shall be offered