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Customer Services

Ipswich Town Football Club Customer Service


Customer Service   
We aim to respond to any contact from a customer within a maximum of 7 working days, via telephone, e-mail, fax or letter. If a customer requests a response in writing s/he will receive one.  We encourage customers to contact the department relevant to their query. Please speak to our Reception team to be put through on (01473) 400500.  

Phone: 01473 400500    
Fax: 01473 400040     
E-mail: customerservice@itfc.co.uk

Frequently asked questions

I would like to buy a ticket

www.itfcdirect.com

mainticketoffice@itfc.co.uk

03330 05 05 03 

What is my customer number?
mainticketoffice@itfc.co.uk  
03330 05 05 03 

How do I register to buy tickets online? 
www.itfcdirect.com
mainticketoffice@itfc.co.uk
03330 05 05 03 

My details on my season ticket have changed

mainticketoffice@itfc.co.uk
03330 05 05 03 

Can I buy Gift Vouchers?
orders2@itfc.co.uk
01473 400501

How can I join the Blues Foundation?
christine.mann@itfc.co.uk
01473 400542

How do I join the Lottery?
christine.mann@itfc.co.uk
01473 400542

How do I book on a Stadium Tour?
mainticketoffice@itfc.co.uk

www.itfcdirect.com

I would like a birthday greeting on the scoreboard?

dan.palfrey@itfc.co.uk

Can I hire a Executive Box on a matchday? 

sales@itfc.co.uk
01473 400594

Who should I contact to advertise at the Stadium?
sales@itfc.co.uk
01473 400864

Can I hire a room for a meeting?
events@itfc.co.uk
01473 400580

I want to buy ITFC merchandise 
orders2@itfc.co.uk
01473 400501

Can I buy a football programme? 
orders2@itfc.co.uk
01473 400501

I want press accreditation for an ITFC Match 
jacob.henderson@itfc.co.uk
01473 400952

I have a technical query about the website or iFollow Ipswich - iFollow@efl.com

My contact details have changed on iFollow Ipswich - iFollow@efl.com

Interviews

JUDGEY | MUST BUILD ON BURTON WIN

17 February 2020

"We've said home form is going to be key, so that was a good start"

Read full article

Club News

KANE AND JAMES AT SUPPORTERS CLUB EVENT

17 February 2020

Blues duo at Portman Road for quiz night in Beattie's

Read full article

Community

GRESHAMS BACKING TRUST

17 February 2020

Local event venue teams up with Club's charitable arm

Read full article

Community

FAN GALLERY | BURTON

17 February 2020

Can you spot yourself at Portman Road?

Read full article

View more