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Customer Services

Ipswich Town Football Club Customer Service


Customer Service   
We aim to respond to any contact from a customer within a maximum of 7 working days, via telephone, e-mail, fax or letter. If a customer requests a response in writing s/he will receive one.  We encourage customers to contact the department relevant to their query. Please speak to our Reception team to be put through on (01473) 400500.  

Phone: 01473 400500    
Fax: 01473 400040     
E-mail: customerservice@itfc.co.uk

Frequently asked questions

I would like to buy a ticket

www.itfcdirect.com

mainticketoffice@itfc.co.uk

03330 05 05 03 

What is my customer number?
mainticketoffice@itfc.co.uk  
03330 05 05 03 

 

How do I register to buy tickets online? 
www.itfcdirect.com
mainticketoffice@itfc.co.uk
03330 05 05 03 

My details on my season ticket have changed

mainticketoffice@itfc.co.uk
03330 05 05 03 

Can I buy Gift Vouchers?
orders2@itfc.co.uk
01473 400501

How can I join the Blues Foundation?
christine.mann@itfc.co.uk
01473 400542

How do I join the Lottery?
christine.mann@itfc.co.uk
01473 400542

How do I book on a Stadium Tour?
mainticketoffice@itfc.co.uk

www.itfcdirect.com

I would like a birthday greeting on the scoreboard

enquiries@itfc.co.uk

Can I hire a Executive Box on a matchday? 
sales@itfc.co.uk
01473 400594

Who should I contact to advertise at the Stadium?
sales@itfc.co.uk
01473 400864

Can I hire a room for a meeting?
events@itfc.co.uk
01473 400580

I want to buy ITFC merchandise 
orders2@itfc.co.uk
01473 400501

Can I buy a football programme? 
orders2@itfc.co.uk
01473 400501

I want press accreditation for an ITFC Match 
jacob.henderson@itfc.co.uk
01473 400952

I have a technical query about the website or iFollow Ipswich - iFollow@efl.com

My contact details have changed on iFollow Ipswich - iFollow@efl.com

Interviews

BOSS LOOKING TO ADD TO SQUAD

19 July 2019

Paul on goalscorer Norwood, Kayden bedding in and the search for new recruits after five goal win at Colchester

Read full article

Match Reports

COLCHESTER 0 TOWN 5

19 July 2019

Norwood bags treble as Town find goal touch

Read full article

Community

HOLIDAY COURSE ON PORTMAN ROAD PITCH

19 July 2019

Fun and footie training sessions for young Blues at stadium, plus tour and a free match ticket

Read full article

Club News

2000 PLUS BACKING BLUES AT COLCHESTER

19 July 2019

Town fans travelling in numbers down the A12 as build up to season continues

Read full article

View more