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Customer Services

Ipswich Town Football Club Customer Service


Customer Service   
We aim to respond to any contact from a customer within a maximum of 7 working days, via telephone, e-mail, fax or letter. If a customer requests a response in writing s/he will receive one.  We encourage customers to contact the department relevant to their query. Please speak to our Reception team to be put through on (01473) 400500.  

Phone: 01473 400500    
Fax: 01473 400040     
E-mail: customerservice@itfc.co.uk

Frequently asked questions

I would like to buy a ticket

www.itfcdirect.com

mainticketoffice@itfc.co.uk

03330 05 05 03 

What is my customer number?
mainticketoffice@itfc.co.uk  
03330 05 05 03 

How do I register to buy tickets online? 
www.itfcdirect.com
mainticketoffice@itfc.co.uk
03330 05 05 03 

My details on my season ticket have changed

mainticketoffice@itfc.co.uk
03330 05 05 03 

Can I buy Gift Vouchers?
orders2@itfc.co.uk
01473 400501

How can I join the Blues Foundation?
christine.mann@itfc.co.uk
01473 400542

How do I join the Lottery?
christine.mann@itfc.co.uk
01473 400542

How do I book on a Stadium Tour?
mainticketoffice@itfc.co.uk

www.itfcdirect.com

I would like a birthday greeting on the scoreboard?

dan.palfrey@itfc.co.uk

Can I hire a Executive Box on a matchday? 

sales@itfc.co.uk
01473 400594

Who should I contact to advertise at the Stadium?
sales@itfc.co.uk
01473 400864

Can I hire a room for a meeting?
events@itfc.co.uk
01473 400580

I want to buy ITFC merchandise 
orders2@itfc.co.uk
01473 400501

Can I buy a football programme? 
orders2@itfc.co.uk
01473 400501

I want press accreditation for an ITFC Match 
jacob.henderson@itfc.co.uk
01473 400952

I have a technical query about the website or iFollow Ipswich - iFollow@efl.com

My contact details have changed on iFollow Ipswich - iFollow@efl.com

Interviews

TAYLOR | PROFESSIONAL AWAY PERFORMANCE

7 Hours ago

"It was a horrible game but we fought and then showed a bit of quality for the goal"

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Interviews

MARK DELIGHTED WITH FIRST PRO GOAL

8 Hours ago

Match winner on clean sheet and three points for Town

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Match Reports

BURTON 0 TOWN 1

9 Hours ago

Arsenal loanee bags winner over Brewers

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Club News

TEAM NEWS | BURTON VS TOWN

12 Hours ago

How they line up at Pirelli Stadium

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