Skip to main content Skip to site footer

Customer Services

Ipswich Town Football Club Customer Service


Customer Service   
We aim to respond to any contact from a customer within a maximum of 7 working days, via telephone, e-mail, fax or letter. If a customer requests a response in writing s/he will receive one.  We encourage customers to contact the department relevant to their query. Please speak to our Reception team to be put through on (01473) 400500.  

Phone: 01473 400500    
Fax: 01473 400040     
E-mail: customerservice@itfc.co.uk

Frequently asked questions

I would like to buy a ticket

www.itfcdirect.com

mainticketoffice@itfc.co.uk

03330 05 05 03 

What is my customer number?
mainticketoffice@itfc.co.uk  
03330 05 05 03 

How do I register to buy tickets online? 
www.itfcdirect.com
mainticketoffice@itfc.co.uk
03330 05 05 03 

My details on my season ticket have changed

mainticketoffice@itfc.co.uk
03330 05 05 03 

Can I buy Gift Vouchers?
orders2@itfc.co.uk
01473 400501

How can I join the Blues Foundation?
christine.mann@itfc.co.uk
01473 400542

How do I join the Lottery?
christine.mann@itfc.co.uk
01473 400542

How do I book on a Stadium Tour?
mainticketoffice@itfc.co.uk

www.itfcdirect.com

I would like a birthday greeting on the scoreboard?

dan.palfrey@itfc.co.uk

Can I hire a Executive Box on a matchday? 

sales@itfc.co.uk
01473 400594

Who should I contact to advertise at the Stadium?
sales@itfc.co.uk
01473 400864

Can I hire a room for a meeting?
events@itfc.co.uk
01473 400580

I want to buy ITFC merchandise 
orders2@itfc.co.uk
01473 400501

Can I buy a football programme? 
orders2@itfc.co.uk
01473 400501

I want press accreditation for an ITFC Match 
jacob.henderson@itfc.co.uk
01473 400952

I have a technical query about the website or iFollow Ipswich - iFollow@efl.com

My contact details have changed on iFollow Ipswich - iFollow@efl.com

Interviews

TOWN CLOSING IN ON WARM-UP SCHEDULE

3 August 2020

Blues looking to confirm pre-season friendlies as players undertake first Covid-19 test

Read full article

Club News

SIR BOBBY IN PICTURES

31 July 2020

On the 11th anniversary of his passing, the Club website pays tribute to Sir Bobby Robson, a man who contributed so much to Ipswich Town and football as a whole.

Read full article

Community

TRUST CELEBRATE GRANT AWARD

31 July 2020

"The grant will help us to create a safe environment here, enabling us to provide opportunities for the community to return with confidence and enjoy some physical activity"

Read full article

Club News

FEEL GOOD FACTOR FOR KANE

29 July 2020

Full-back on a return to football and Town's main aim for the campaign

Read full article

View more