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Customer Services

Ipswich Town Football Club - Customer Service

Customer Service   
We aim to respond to any contact from a customer within a maximum of 7 working days, via telephone, email, fax or letter. If a customer requests a response in writing she/he will receive one.  We encourage customers to contact the department relevant to their query.  

General enquiries: 01473 400 500    
Ticket office: 03330 05 05 03    
Email: customerservice@itfc.co.uk

 

Frequently asked questions

I would like to buy a ticket...

Visit our ticketing website, https://tickets.itfc.co.uk/

Alternatively, our ticket office can be reached on 03330 05 05 03 or via mainticketoffice@itfc.co.uk for all ticketing-based enquiries. 

How do I register to buy tickets online? 
www.itfcdirect.com
mainticketoffice@itfc.co.uk
03330 05 05 03 

My details on my season ticket have changed

mainticketoffice@itfc.co.uk
03330 05 05 03 

Can I buy Gift Vouchers?
orders2@itfc.co.uk
01473 400501

How can I join the Blues Foundation?
christine.mann@itfc.co.uk
01473 400542

How do I join the Lottery?
christine.mann@itfc.co.uk
01473 400542

How do I book on a Stadium Tour?
mainticketoffice@itfc.co.uk

www.itfcdirect.com

I would like a birthday greeting on the scoreboard?

dan.palfrey@itfc.co.uk

Can I hire a Executive Box on a matchday? 

sales@itfc.co.uk
01473 400594

Who should I contact to advertise at the Stadium?
sales@itfc.co.uk
01473 400864

Can I hire a room for a meeting?
events@itfc.co.uk
01473 400580

I want to buy ITFC merchandise 
orders2@itfc.co.uk
01473 400501

Can I buy a football programme? 
orders2@itfc.co.uk
01473 400501

I would like press accreditation for an ITFC match 
jacob.henderson@itfc.co.uk
01473 400952

I have a technical query about the website or iFollow Ipswich - iFollow@efl.com

My contact details have changed on iFollow Ipswich - iFollow@efl.com

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