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Jobs at Ipswich Town

Jobs at Ipswich Town

Any vacancies that should arise at Ipswich Town FC will be posted here.


Ipswich Town FC are looking to add to their Matchday Hospitality Staff for the 2019/20 season.

Previous experience is not necessary as full training is provided.

We are looking for friendly staff members who have a can do attitude and strive to deliver excellent customer service.

You will need to be able to work under pressure, think on your feet and multitask where needed. You will work as part of a team and report into your Duty Manager 

It is essential you have great communication skills, can work well with others and complete the tasks in hand. The hours are variable and will mainly be home matchdays, however once trained you have the opportunity to work on the events side of the business.

To apply for this role please email with your CV.

All applicants must be over the age of 18.

Ipswich Town Football Club is looking to recruit lively and enthusiastic staff to work on match days to sell the popular half time lottery, Grab A Grand.

You will verbally promote and sell the Grab A Grand draw tickets pre-match, dealing with customers and handling cash. You will form part of a great team and there are many benefits.

For further information, please email in the first instance and include your name and telephone number and please outline why you wish to form part of the team.

Have you got what it takes to be a Steward?

We need people to assist and direct spectators and to implement ground regulations at all our home games and other major events held at the stadium. You should be fit and active, calm under pressure, and have good communication skills. 

Training to NVQ level Two is provided in Spectator Safety. 

To apply, please download and complete the job application form (Application Form Stewards.docx) and send it to

Ipswich Town FC’s Player Development Centres and Elite Programme wish to recruit experienced and suitably qualified part time staff to work across various venues in Suffolk and Essex. 

A minimum of an FA Level 2 Coaching qualification and FA Module 2 (working towards module 3), together with an FA First Aid qualification, safeguarding workshop certification and valid DBS are required for the position. 

Hours of work will be mainly evening, weekend and school holidays.

We take our safeguarding responsibilities seriously and undertake all relevant checks on the candidates we work with. You may be required to complete a DBS disclosure application for this role. References are always taken up for successful candidates. Ipswich Town Football Club welcomes applications from all sectors of the community.

If interested please send CV and covering letter to

Please do not apply if you do not meet the minimum standard required, as detailed above.

Applications from candidates who do not have the relevant qualifications will not be considered or responded to.

You will only be contacted if you are invited for interview.

Ipswich Town Football Club participates in the Suffolk Schools Work Experience programme. We offer a week long placement in March and one in October.

We accept applications from Year 10 students directly and will not consider applications made on someone’s behalf.

If you would like to be considered for a placement, please send your CV and covering letter to-

Due to levels of interest, we will only respond to written applications. If you have not hear back from us within two weeks of sending your CV and covering letter, please consider your application unsuccessful.

The March 2020 placement has been allocated.

We are now accepting work experience applications for October 2020.


 If you would like to become a host family and can provide a warm and welcoming environment for our young players as they continue their full-time football development, we would like to hear from you. 

We require host families to look after either our boys or girls aged 16-20, preferably with the ability to accommodate at least two players.
Lodgings should provide good quality accommodation in an area which provides easy access to the training ground (Playford Road, IP4 5RQ); in addition, homes must provide a safe setting for the apprentices to live during their weekly training schedule.

The actual accommodation required should have a room which the young player will not share with any other family member and can grow and thrive in your living environment.  

Access to public transport and local amenities is desirable. The role will require residential accommodation either from Sunday evening until Saturday morning each week during the football season (usually last week in June until second week in May) or, for those players living further away from home, for seven days per week.

Within our girls programme the current commitment is only a Tuesday night although this may expand in the future.  The host is required to provide high quality nutritional breakfasts and evening meals with the potential of occasional lunches. Really we are looking for a ‘home away from home’.

This is a very rewarding role and can obviously make a big impact on the lives and development of our young players. 

 We are also looking for homes that can provide temporary accommodation paid on a nightly basis for our trialists.

If you would like any more information or wish to discuss this further please get in touch.

Ralph Pruden, Head of Welfare and Education - 

Ipswich Town FC are looking to add to their Planet Blue store retail staff team.

Previous experience is preferred, but not necessary. We are looking for friendly people, who are welcoming and approachable with a professional nature. Excellent customer service is something that we pride ourselves on delivery.

You will need to work under pressure and be happy talking to customers. Roles will include, but are not limited to, cash handling, working on our ePOS tills, offering customer service and advice and maintaining a tidy shop-floor. The hours available are variable and will mainly be home matchdays (evenings and weekends), however once trained you may have the opportunity to take on additional shifts during the working week.

Full training will be provided, as will elements of your uniform. Applicants must be at least 16 years old, and have completed their secondary education exams.

Apply with cover letter and CV to

We currently require individuals to join our panel of voluntary mystery shoppers and tell us about their service experiences in store. We carry out surveys throughout each season in order to maintain a high standard of customer service, and to analyse our customer experience.


If you would like to know more about what is required in this role and how to apply, please email

Football & Education Co-ordinator

Ipswich Town Football Club Community Trust is currently looking to recruit a full time Football & Education Co-ordinator.

We are seeking an experienced individual who has worked in a similar role previously to join our team who will be passionate about football and the development of players.

You will be an ambitious and enthusiastic professional, who is flexible and target driven and has an ability to recognise new opportunities and develop existing relationships to deliver. You will have a great understanding of how to sustain and increase participation with an ability to network with local clubs, schools and  organisations to build relationships.

This is a full time role requiring flexibility based on a 37.5 hour per week.

Ipswich Town Community Trust Vision

To support the ongoing development of individuals and helping them to achieve their goals by delivering quality innovative services through sport and football.

 Trust Values

  • To deliver professional, quality, safe, affordable services to all users
  • Invest in and support staff to enable development and progression
  • Provide excellent communication and customer care
  • Provide opportunities that empower and engage all users

Job Role Outline

This role will oversee the Football & Education programme based at Portman Road.  The role will be to deliver the education aspect in the form of an NCFE Level 3 Diploma in Sport & Physical Activity with ongoing training and support from UK Sport Academy and develop footballers between the ages of 16-19 in a competitive and professional training and football fixtures programme, ensuring life long memories are created through positive experiences.

The role will encourage individual development of candidates on the course through a well planned daily syllabus within the curriculum timetable, including the introduction of tours, player reports and community engagement events.  The Football & Education Co-ordinator will be responsible for ensuring that any support staff are delivering to the required standards and are provided a clear management strategy.

As part of this role, the Football & Education Co-ordinator will be expected to deliver on other areas of the Programme when required to do so by the Head of Community..


  • To organise and deliver the Post 16 Football & Education Programme.
  • To develop and deliver an effective recruitment strategy.
  • Achieve targets set using the recruitment strategy to provide continued participation.
  • To act as a role model for all children, staff and potential future coaches.
  • Look to retain suitable individuals to work within the Trust.

Role Specific Responsibilities

  • Organise and develop the Football and Education Programme – short, medium and long term planning
  • Market and advertise the programme over the correct time periods and prepare a schedule for the year. (Including syllabus, recruitment, reports, community engagement events).
  • Develop and deliver the course experience for new and regular customers
  • Manage the day to day running of the programme
  • To successfully organise the syllabus and prepare coaching staff to deliver within the programme
  • To ensure all paperwork and planning is up to date and accurate
  • To develop, sustain and enhance relationships with local organisations, football clubs and primary/secondary schools to support the provision of all programmes across the region
  • Engage with the wider community to provide opportunities
  • To liaise with the Head of Community regarding access to finance.
  • Liaise with Schools Co-ordinator for collaborative working.
  • Liaise with colleges with regular visits and provide staff CPD.
  • As part of this role, the Football Development Officer will be expected to deliver on other areas of the programme when required to do so by the Head of Community

 Ipswich Town Community Trust Responsibilities

  • Adhere to all policies and procedures including safeguarding, Health & Safety, Behaviour Management, Equality and Diversity, Data Protection, and Quality Assurance and follow all policies and procedures within the staff handbook.
  • To follow and work by all procedures in accordance to the Ipswich Town Community Trust.
  • To maintain a professional attitude and appearance at all times.
  • To report to Line Manager and attend Ipswich Town Community Trust staff meetings when requested.
  • Any other duties deemed necessary by the Head of Community.

Generic Skills and Attributes




Excellent communication and interpersonal skills


Attention to detail


Willingness to work unsocial hours, including evenings and weekends (if required).


A drive to help people achieve their goals through sport


Experience and proven track record of delivering organisational outcomes



Role Specific Skills and Attributes




Excellent IT skills including Excel, Word and PowerPoint


Excellent organisational skills


Able to produce accurate written work


Ability to communicate with young people and parents effectively


Ability to work to deadlines and meet targets to assist the charity’s growth


Ability to work individually and as part of a team



Able to manage large groups effectively and safely


Experience in a teacher/tutor role (however training and ongoing support provided)


Hold FA Level 2 Coaching Qualification


Hold FA Level 3 Coaching Qualification (UEFA B)


Hold FA Youth Award


Enhanced CRB/DBS check


Hold First Aid and Safeguarding qualifications


Hold Full driving licence


Hold D1 Minibus licence


Ability to work to a budget and delivery plan



Excellent leadership skills



Ability to use initiative and make decisions



Use social media channels regarding our presence and promotions on all platforms



Short listing and interviews will take place throughout the duration of the vacancy ad.  This may mean that the vacancy could close early should suitable candidates be found.


Applicants should be aware that due to the high volume of applications received, we are unable to respond to individuals during the recruitment process.

Closing date: Friday 31st July 2020

Ipswich Town Community Trust is an Equal Opportunities Employer.

 If you have the required skills, please apply by sending a covering letter and CV to  




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