Ipswich Town FC

Ipswich Town FC are looking to add to their Match Day Hospitality Staff for the 2018-2019 season.

Ideally previous experience within the Hospitality Sector is desirable, however it’s not essential as training is provided.

We are looking for friendly staff members who have a can do attitude and strive to deliver excellent customer service.

You will need to be able to work under pressure, think on your feet and multitask where needed. You will work as part of a team and report into your Duty Manager 

It is essential you have great communication skills, can work well with others and complete the tasks in hand. The hours are variable and will mainly be match days, however once trained you have the opportunity to work on the events side of the business.

To apply for this role please email wesley.barton@itfc.co.uk with your CV

All applicants must be over the age of 18.

Ipswich Town FC are looking to add to their Matchday Hospitality Staff for the 2018-2019 season.

Ideally previous experience within the Hospitality Sector is desirable, however it’s not essential as training is provided.

We are looking for friendly staff members who have a can do attitude and strive to deliver excellent customer service.

You will need to be able to work under pressure, think on your feet and multitask where needed. You will work as part of a team and report into your Duty Manager.

It is essential you have great communication skills, can work well with others and complete the tasks in hand. The hours are variable and will mainly be match days, however once trained you have the opportunity to work on the events side of the business.

To apply for this role please email wesley.barton@itfc.co.uk with your CV

All applicants must be over the age of 16.

Ipswich Town Football Club is looking to recruit lively and enthusiastic staff to work on match days to sell the popular half time lottery, Grab A Grand.

You will verbally promote and sell the Grab A Grand draw tickets pre-match, dealing with customers and handling cash. You will form part of a great team and there are many benefits.

For further information, please email thebluesfoundation@itfc.co.uk in the first instance and include your name and telephone number and please outline why you wish to form part of the team.

Have you got what it takes to be a Steward?

We need people to assist and direct spectators and to implement ground regulations at all our home games and other major events held at the stadium. You should be fit and active, calm under pressure, and have good communication skills. 

Training to NVQ level Two is provided in Spectator Safety. 

To apply, please download and complete the job application form (Application Form Stewards.docx) and send it to mick.warden@itfc.co.uk

Ipswich Town FC’s Player Development Centres and Elite Programme wish to recruit experienced and suitably qualified part time staff to work across various venues in Suffolk and Essex. 

A minimum of an FA Level 2 Coaching qualification and FA Module 2 (working towards module 3), together with an FA First Aid qualification, safeguarding workshop certification and valid DBS are required for the position. 

Hours of work will be mainly evening, weekend and school holidays.

We take our safeguarding responsibilities seriously and undertake all relevant checks on the candidates we work with. You may be required to complete a DBS disclosure application for this role. References are always taken up for successful candidates. Ipswich Town Football Club welcomes applications from all sectors of the community.

If interested please send CV and covering letter to richard.boreham@itfc.co.uk

Please do not apply if you do not meet the minimum standard required, as detailed above.

Applications from candidates who do not have the relevant qualifications will not be considered or responded to.

You will only be contacted if you are invited for interview.

Would you like to be part of the ITFC team on matchdays?

Planet Blue have a number of matchday vacancies (including both evenings and weekends). These roles cover customer service, cash handling and day-to-day operations of the retail store on busy matchdays. Applicants should be friendly, professional and possess a welcoming nature.

To apply, please email your application and CV to our Store Manager, Gavin Preston on gavin.preston@itfc.co.uk, or drop a CV into the Planet Blue Superstore on Portman Road.

Ipswich Town Football Club is recruiting for an experienced Duty Manager to work within our Hospitality Department

Hours:                                    You will be contracted to work not less than 40 hours per week 

You are required to work on a flexible rota system to cover the booked business- Monday to Sunday- based on a 40hr week.

Contract type:                      Permanent

Location:                               Portman Road (you may be required to work at any of the Club’s locations)

Closing Date:                        Friday 26^th October 2018

Interviews:                           Week commencing 29^th October 2018

Applicants must have experience within a similar role

Personal Licence is desirable but not essential, however applicants must be 18 years or over

(due to the requirement to hold, or work towards a Personal Licence)

Key responsibilities will include but not be limited to:

• To work all home football fixtures throughout the season and form part of the match day management delivery team.
• Deliver excellent customer service, at all times, ensuring guests comfort and safety.
• To take control of the Match Day Hospitality offering, including ensuring staffing levels in their respected area is sufficient. This includes managing the match day supervisors.
• To manage and coordinate on the day of each event staged at Ipswich Town Football Club and the match day hospitality offering including liaising effectively with the sales team and ensuring the management of the and appropriate staffing levels.
• Ensure that all casual members of the team sign in/out on the time sheets upon arrival and manage absence and lateness, in line with company policy
• To work in advance of each match day/event in order to implement and coordinate the delivery of each.
• Ensure that all areas under your responsibility are checked thoroughly at the start and end of every event/Match Day, confirming that they meet ITFC standards.
• To undertake duties being cost conscious and mindful of the profit margins needed to be maintained by the Department.
• To demonstrate strong leadership skills as well as the ability to work autonomously.
• Maintain effective communication, at all times, among the team.
• To adhere to the weekly rota.
• To operate a hands on role in conjunction with managing casual/part time members of the team.
• Ensure that health and safety guidelines are adhered to within the running of the Hospitality and Events operations.
• To ensure that staff are working within Health and Safety Guidelines and are aware of their responsibilities.
• To present a problem solving approach and attitude.
• To ensure that casual staff members receive training and mentoring to develop their skills and ensure the business standards are met.
• Always adhere to all company policies, procedures and licensing laws
• To be responsible for cash handling, where applicable during events and to secure cash in the safe at the end of shift.
• Involvement in the planning and implementation of existing and additional special events.
• Attend all required/ relevant training courses as required by the Club.

• To be appropriately attired at all times and wear the uniforms and name badges provided when delivering hospitality on match days and non match days.
• Ensure that high standards of cleanliness are maintained throughout the business and to be responsible for the storage and maintenance of all C&H equipment and resources.
• To take responsibility for the security of the premises when required
• To undertake any task as is reasonably requested by your manager.
• To promote a positive atmosphere as an ambassador of the Hospitality and Events Department and Ipswich Town Football Club.

We take our safeguarding responsibilities seriously and undertake all relevant checks on the candidates we work with. You may be required to complete a DBS disclosure application for this role.

References are always taken up for successful candidates.

Ipswich Town Football Club welcomes applications from all sectors of the Community.

Please do not apply if you do not have experience within a similar role.

Please note that we are unable to give feedback on individual applications.

Application via CV and covering letter:

Wesley Barton- Conference & Events Operations Manager-   wesley.barton@itfc.co.uk  

Ipswich Town FC are looking to add to their Match Day Cleaning Staff for the 2018-2019 season.

No previous experience of cleaning is required, however a ‘can do attitude’ and the ability to work as part of a team is essential.  You will need to be able to work under pressure, think on your feet and multitask where needed.  It is essential you can work well with others and complete the tasks in hand.

Primarily the hours are on home match days held at the Stadium, however further hours maybe available for pre match and post match cleaning and for other major events held at the stadium, such as concerts.

References are always taken up for successful candidates.

To apply for this role please email greg.pillinger@itfc.co.uk with your CV

Ipswich Town Football Club are recruiting for an experienced part time cleaner to work primarily at the Football Clubs Training Ground.

Hours: You will be contracted to work not less than 18 hours per week, covering 3 x shifts (6 hours per shift), of which 1 x shift (6 hours) will either be on a Saturday or Sunday.

Contract type: Permanent

Location: Playford Road (you may be required to work at any of the Club’s locations)

Closing Date: Friday 23^rd November 2018

Interviews: Week commencing 26th November 2018

• Applicants must have at least 1 years experience within a similar role

Key responsibilities will include but not be limited to:

• You will be responsible for carrying out day to day cleaning duties of designated areas as defined by your Line Manager ensuring that the necessary standards are met.

• You will be aware of Health & Safety regulations at all times and be comfortable liaising with other ITFC staff.

• Maintain effective communication at all times with your Line Manager.

• To present a problem solving approach and attitude.

• Always adhere to all company policies and procedures.

• Attend all required/ relevant training courses as required by the Club.

• To undertake any task as is reasonably requested by your Line Manager.
  • To promote a positive atmosphere as an ambassador of Ipswich Town Football Club.

You may be required to complete a DBS disclosure application for this role.

References are always taken up for successful candidates.

Ipswich Town Football Club welcomes applications from all sectors of the Community.

Interested applicants should send covering letter and full CV to: trisha.adkins@itfc.co.uk