IPSWICH TOWN FC

Ipswich Town FC are looking to add to their Matchday Hospitality Staff for the 2019/20 season.

Previous experience is not necessary as full training is provided.

We are looking for friendly staff members who have a can do attitude and strive to deliver excellent customer service.

You will need to be able to work under pressure, think on your feet and multitask where needed. You will work as part of a team and report into your Duty Manager 

It is essential you have great communication skills, can work well with others and complete the tasks in hand. The hours are variable and will mainly be home matchdays, however once trained you have the opportunity to work on the events side of the business.

To apply for this role please email dana.randall@itfc.co.uk with your CV.

All applicants must be over the age of 18.

Ipswich Town Football Club is looking to recruit lively and enthusiastic staff to work on match days to sell the popular half time lottery, Grab A Grand.

You will verbally promote and sell the Grab A Grand draw tickets pre-match, dealing with customers and handling cash. You will form part of a great team and there are many benefits.

For further information, please email thebluesfoundation@itfc.co.uk in the first instance and include your name and telephone number and please outline why you wish to form part of the team.

Have you got what it takes to be a Steward?

We need people to assist and direct spectators and to implement ground regulations at all our home games and other major events held at the stadium. You should be fit and active, calm under pressure, and have good communication skills. 

Training to NVQ level Two is provided in Spectator Safety. 

To apply, please download and complete the job application form (Application Form Stewards.docx) and send it to mick.warden@itfc.co.uk

Ipswich Town FC’s Player Development Centres and Elite Programme wish to recruit experienced and suitably qualified part time staff to work across various venues in Suffolk and Essex. 

A minimum of an FA Level 2 Coaching qualification and FA Module 2 (working towards module 3), together with an FA First Aid qualification, safeguarding workshop certification and valid DBS are required for the position. 

Hours of work will be mainly evening, weekend and school holidays.

We take our safeguarding responsibilities seriously and undertake all relevant checks on the candidates we work with. You may be required to complete a DBS disclosure application for this role. References are always taken up for successful candidates. Ipswich Town Football Club welcomes applications from all sectors of the community.

If interested please send CV and covering letter to richard.boreham@itfc.co.uk

Please do not apply if you do not meet the minimum standard required, as detailed above.

Applications from candidates who do not have the relevant qualifications will not be considered or responded to.

You will only be contacted if you are invited for interview.

ITFC HOST FAMILIES

 If you would like to become a host family and can provide a warm and welcoming environment for our young players as they continue their full-time football development, we would like to hear from you. 

We require host families to look after either our boys or girls aged 16-20, preferably with the ability to accommodate at least two players.
Lodgings should provide good quality accommodation in an area which provides easy access to the training ground (Playford Road, IP4 5RQ); in addition, homes must provide a safe setting for the apprentices to live during their weekly training schedule.

The actual accommodation required should have a room which the young player will not share with any other family member and can grow and thrive in your living environment.  

Access to public transport and local amenities is desirable. The role will require residential accommodation either from Sunday evening until Saturday morning each week during the football season (usually last week in June until second week in May) or, for those players living further away from home, for seven days per week.

Within our girls programme the current commitment is only a Tuesday night although this may expand in the future.  The host is required to provide high quality nutritional breakfasts and evening meals with the potential of occasional lunches. Really we are looking for a ‘home away from home’.

This is a very rewarding role and can obviously make a big impact on the lives and development of our young players. 

 We are also looking for homes that can provide temporary accommodation paid on a nightly basis for our trialists.

If you would like any more information or wish to discuss this further please get in touch.

Ralph Pruden, Head of Welfare and Education - ralph.pruden@itfc.co.uk 

Performance Analysis Work Placement 2019/2020

Ipswich Town Football Club are looking to provide a work placement opportunity for the 2019/20 season
which will focus on the support and delivery of performance analysis alongside the coaching programme
within our Academy.

Main Roles & Responsibilities:

Academy:
To liaise with our Head of Academy Performance Analysis to specifically support the analysis processes with
our YDP, FDP phases (U16-U9).

• Assist in the filming and coding of academy matches home and away.
• Assist in the delivery of individual, unit and team based analysis sessions.
• Assist in the filming and databasing of training sessions for coach CPD & best practice.
• Perform any other duties as required within the clubs performance analysis department.
Essential Requirements:
• Currently undertaking a BSc in Performance Analysis or related discipline with a sandwich year work
placement.
• Effective communication & organisational skills.
• Understanding and knowledge of industry software & hardware.
• Excellent IT skills particularly on Apple Mac’s.
• Good knowledge of football.
• Show enthusiasm and willingness to learn and develop.
• Strong work ethic and understanding of the demands of the role.
• Maintain the highest regard for confidentiality with sensitive information.
• Complete enhanced FA CRB check with Ipswich Town.
Desirable Requirements:
• FA coaching qualifications.
• Experience of delivering performance analysis support to athletes and coaches within professional sport.
Additional Information:
• This will be a voluntary full time work placement opportunity as part of a BSc sandwich year.
• The placement will run throughout the 2019/20 season until 7th May 2020.
• Based at Ipswich Town Training Ground.
• Attend training & undertake CPD within in the club.

Applicants should send a cover letter and CV to will.stephenson@itfc.co.uk by the 31st August referencing
‘Ipswich Town Performance Analysis Work Placement’.

GK Coach Advert 28 August 2018.docx

Lead Foundation Phase Coach 28 August 2018.docx

Ipswich Town FC are looking to add to their Planet Blue store retail staff team.

Previous experience is preferred, but not necessary. We are looking for friendly people, who are welcoming and approachable with a professional nature. Excellent customer service is something that we pride ourselves on delivery.

You will need to work under pressure and be happy talking to customers. Roles will include, but are not limited to, cash handling, working on our ePOS tills, offering customer service and advice and maintaining a tidy shop-floor. The hours available are variable and will mainly be home matchdays (evenings and weekends), however once trained you may have the opportunity to take on additional shifts during the working week.

Full training will be provided, as will elements of your uniform. Applicants must be at least 16 years old, and have completed their secondary education exams.

Apply with cover letter and CV to planetblue@itfc.co.uk

We currently require individuals to join our panel of voluntary mystery shoppers and tell us about their service experiences in store. We carry out surveys throughout each season in order to maintain a high standard of customer service, and to analyse our customer experience.

If you would like to know more about what is required in this role and how to apply, please email planetblue@itfc.co.uk.

Part Time Safety Officer ITFC.docx

security officer JD - March 2020.docx

If interested please send CV and cover letter to ella.delellis@itfc.co.uk

We require a Matchday Assistant to the Disability Liaison Officer.

The Successful Candidate will have an understanding of Disability/Support Work and a high level of customer service.

Responsibilities

-          Operating of computer based ticketing software (full training will be given)

-          Counter service of ticket sales and general enquiries customer service

-          Handling ticket enquiries telephone calls in a professional manner

-          Handling ticket enquiries emails and responding in a professional manner

-          Cash handling and reconciliation

-          Understanding of the stadium lay out including disabled areas, lifts, Match day accessible car parking, the soccer sight service, the Fanzone and Portman Pals.

Knowledge & Experience

-          Strong computer literacy (R)

-          Polite, professional telephone manner (R)

-          Understanding of Disability/Support Work (R)

-          Good Customer Service (R)

-          Confident communicator (D)

-          Well presented, professional manner (D)

-          Knowledge of football (D)

(R) required

(D) desirable

All applicants should be available to work all Ipswich Town FC home matchdays, including evenings and weekends.

All CVs and application letters should be emailed to Donna Powell, head of ticketing at donna.powell@itfc.co.uk.

We require a Matchday Ticket Office Assistant for the 2020-21 season.

Training for this position will commence immediately.

Responsibilities

-          Operating of computer based ticketing software (full training will be given)

-          Counter service of ticket sales and general enquiries customer service

-          Handling ticket enquiries telephone calls in a professional manner

-          Handling ticket enquiries emails and responding in a professional manner

-          Cash handling and reconciliation

Knowledge & Experience

-          Strong computer literacy (R)

-          Polite, professional telephone manner (R)

-          Confident communicator (D)

-          Well presented, professional manner (D)

-          Knowledge of football (D)

(R) required

(D) desirable

All applicants should be available to work all Ipswich Town FC home matchdays, including evenings and weekends.

All CVs and application letters should be emailed to Donna Powell, head of ticketing at donna.powell@itfc.co.uk.