Ipswich Town FC

Ticket Office Matchday Assistant

Responsibilities

-          Operating of computer based ticketing software (full training will be given)

-          Counter service of ticket sales and general enquiries customer service

-          Handling ticket enquiries telephone calls in a professional manner

-          Handling ticket enquiries emails and responding in a professional manner

-          Cash handling and reconciliation

Knowledge & Experience

-          Strong computer literacy (R)

-          Knowledge of Microsoft excel, outlook and word (R)

-          Polite, professional telephone manner (R)

-          Confident communicator (D)

-          Well presented, professional manner (D)

-          Knowledge of football (D)

(R) required

(D) desirable

All applicants should be available to work all Ipswich Town FC home matchdays, including evenings and weekends. All CV’s and application letters should be emailed to Donna Powell, head of ticketing at donna.powell@itfc.co.uk.

Ipswich Town FC are looking to add to their Match Day Hospitality Staff for the 2018-2019 season.

Ideally previous experience within the Hospitality Sector is desirable, however it’s not essential as training is provided.

We are looking for friendly staff members who have a can do attitude and strive to deliver excellent customer service.

You will need to be able to work under pressure, think on your feet and multitask where needed. You will work as part of a team and report into your Duty Manager 

It is essential you have great communication skills, can work well with others and complete the tasks in hand. The hours are variable and will mainly be match days, however once trained you have the opportunity to work on the events side of the business.

To apply for this role please email wesley.barton@itfc.co.uk with your CV

All applicants must be over the age of 18.

Ipswich Town Football Club is looking to recruit lively and enthusiastic staff to work on match days to sell the popular half time lottery, Grab A Grand.

You will verbally promote and sell the Grab A Grand draw tickets pre-match, dealing with customers and handling cash. You will form part of a great team and there are many benefits.

For further information, please email thebluesfoundation@itfc.co.uk in the first instance and include your name and telephone number and please outline why you wish to form part of the team.

Have you got what it takes to be a Steward?

We need people to assist and direct spectators and to implement ground regulations at all our home games and other major events held at the stadium. You should be fit and active, calm under pressure, and have good communication skills. 

Training to NVQ level Two is provided in Spectator Safety. 

To apply, please download and complete the job application form (Application Form Stewards.docx) and send it to mick.warden@itfc.co.uk

Ipswich Town FC’s Player Development Centres and Elite Programme wish to recruit experienced and suitably qualified part time staff to work across various venues in Suffolk and Essex. 

A minimum of an FA Level 2 Coaching qualification and FA Module 2 (working towards module 3), together with an FA First Aid qualification, safeguarding workshop certification and valid DBS are required for the position. 

Hours of work will be mainly evening, weekend and school holidays.

We take our safeguarding responsibilities seriously and undertake all relevant checks on the candidates we work with. You may be required to complete a DBS disclosure application for this role. References are always taken up for successful candidates. Ipswich Town Football Club welcomes applications from all sectors of the community.

If interested please send CV and covering letter to richard.boreham@itfc.co.uk

Please do not apply if you do not meet the minimum standard required, as detailed above.

Applications from candidates who do not have the relevant qualifications will not be considered or responded to.

You will only be contacted if you are invited for interview.

Ipswich Town FC are looking to add to their Match Day Cleaning Staff for the 2018-2019 season.

No previous experience of cleaning is required, however a ‘can do attitude’ and the ability to work as part of a team is essential.  You will need to be able to work under pressure, think on your feet and multitask where needed.  It is essential you can work well with others and complete the tasks in hand.

Primarily the hours are on home match days held at the Stadium, however further hours maybe available for pre match and post match cleaning and for other major events held at the stadium, such as concerts.

References are always taken up for successful candidates.

To apply for this role please email greg.pillinger@itfc.co.uk with your CV

ITFC HOST FAMILIES

 If you would like to become a host family and can provide a warm and welcoming environment for our young players as they continue their full-time football development, we would like to hear from you. 

We require host families to look after either our boys or girls aged 16-20, preferably with the ability to accommodate at least two players.
Lodgings should provide good quality accommodation in an area which provides easy access to the training ground (Playford Road, IP4 5RQ); in addition, homes must provide a safe setting for the apprentices to live during their weekly training schedule.

The actual accommodation required should have a room which the young player will not share with any other family member and can grow and thrive in your living environment.  

Access to public transport and local amenities is desirable. The role will require residential accommodation either from Sunday evening until Saturday morning each week during the football season (usually last week in June until second week in May) or, for those players living further away from home, for seven days per week.

Within our girls programme the current commitment is only a Tuesday night although this may expand in the future.  The host is required to provide high quality nutritional breakfasts and evening meals with the potential of occasional lunches. Really we are looking for a ‘home away from home’.

This is a very rewarding role and can obviously make a big impact on the lives and development of our young players. 

 We are also looking for homes that can provide temporary accommodation paid on a nightly basis for our trailists.

If you would like any more information or wish to discuss this further please get in touch.

Ralph Pruden, Head of Welfare and Education - ralph.pruden@itfc.co.uk