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Ticket News

ALL YOU NEED TO KNOW ABOUT THE DERBY

20 August 2014

Important information for ALL fans coming to Saturday's game against Norwich

Saturday's derby against Norwich will see changes to a normal matchday at Portman Road for access, buying tickets, programme sales and more. 

It will be the first derby for three years, with the Canaries bringing more than 2000 fans to Portman Road and the gate is set to be the biggest in years at Portman Road.  Some areas of the stadium are sold out to home fans and the game is all ticket. There will be no sales on the day. 

The deadline for ticket purchase and distribution is: 
For print at home – sales through to kick-off, however purchaser must have purchase history from last 10 seasons on their customer number and must use this number to purchase with.
For tickets to be posted out – Prior to 8:30am on Thursday, August 21
For tickets bought in person (Planet Blue) – Until 4:30pm on Friday, August 22

Note to Town fans 
The Ticket Enquiry Centre for this match ONLY will operate from the old ticket office building on Constantine Road. This is to be used by Town fans ONLY on the day of the derby and is for enquiries, upgrades and re-prints. It is NOT for ticket sales.  

Note to Norwich fans
Norwich fans who have pre arranged to collect a ticket, can do so from the Ticket Enquiry Centre on Portman Road. This will be open for Norwich fans ONLY.

Programme sales

Town fans wishing to buy a programme should do so from the following locations:-

Programme kiosk outside Churchman’s flats – for those entering Portman Road from Princes Street and entering the Sir Alf Ramsey Stand via turnstiles 1 – 9. Home fans entering via these turnstiles will also be able to purchase programmes inside the Sir Alf Ramsey Stand at the Matchday Essentials kiosk and the programme sales trolley inside turnstiles 59 – 62.

Programme kiosk outside Planet Blue (Portman Road) – for those entering Portman Road from Handford Road / Great Gipping Street and sitting in the Cobbold Stand or Sir Bobby Robson Stand.

Programme kiosk outside Planet Blue (Sir Alf Ramsey Statue)  - for those with tickets in the Cobbold Stand or Sir Bobby Robson Stand.

Programme kiosk on corner of Alderman Park – for those with tickets in the East of England Co-Operative Stand or the Sir Bobby Robson Stand.

Programme sales trolley inside East of England Co-Operative Stand turnstiles  - further sales to those within the East of England Co-Operative Stand.

Please note: The programme sales kiosk on Portman Road, located close to the Sir Bobby Robson statue, will NOT be available to home fans for THIS match only.

Programmes will also be on sale to home fans in our Planet Blue Superstore and our Planet Bluey store in the East of England Co-Operative Stand.

Norwich fans wishing to buy a programme should do so from the following locations:-
Programme kiosk outside away turnstiles
Programme sales trolley outside away turnstiles

Access for fans on the day
Access to Portman Road will be restricted before, during and after the match.  

Entrance to the Sir Alf Ramsey Stand will be from the junction of Portman Road/Princes Street.  Entrance to all other parts of the stadium will be via the Sir Alf Ramsey Way/Handford Road end of Portman Road.  Availability of spaces at the Cattle Market Car Park will be greatly reduced.

Town fans who usually use turnstiles 59- 62 to enter the Sir Alf Ramsey Stand (via the maindrive) are unaffected.

“We are working with Suffolk Police to ensure that the derby match is a safe and enjoyable day out for fans of both clubs,” said Town safety officer, Mick Warden.

“Ipswich Town fully supports any activity by the police to minimise disruption and unruly behaviour in and outside the ground.”


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