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Club News


16 July 2015

Charity Policy

Ipswich Town in the community
The Club’s charity and community endeavours are overseen by PR Manager, Jade Cole. Please ensure you have read the following information before getting in contact with the Club. 

In this section
- Community involvement
- Charity donations
- Signed merchandise & autograph requests
- Matchday programme & scoreboard messages
- Bereavement

At ITFC we take great pride in our community. We understand that just like the support we receive from our fans; our support can make a real difference to individual causes and charitable organisations, whether it’s backing a campaign, promoting an event or donating a prize to help with fundraising. 

Community Involvement
Where possible and appropriate, Ipswich Town FC works to support local charity and community events. Please email for more information, but note that demand for the Club’s support is very high and unfortunately we aren’t in a position to accommodate everyone.

Charity Donation
With the increase in demand for charitable support, the Club aren’t able to assist everyone to the extent they, or we,  would like, however, where we are able to, we do our best to support our fans with their fundraising by offering a donation of two tickets to a home game. This ensures we can support as many causes as possible. 

To be eligible for a prize donation you must:
- Have a registered customer number with Ipswich Town Football Club. 
- Be raising funds for an organisation registered with the charity commission OR a FA charter standard youth football team.
- Have an official letter on headed paper from the organisation, confirming you are raising funds on their behalf. 
- Be within a 35-mile radius of Ipswich Town Football Club.
- Have an event taking place between 1st August 2016 and 24th April 2017.
- Contact the Club no more than two months in advance of your event and no less than three weeks. 

If you meet these criteria, please write to: Charitable Requests, Ipswich Town Football Club, Portman Road, Ipswich, IP1 2DA, and include proof that you meet all of the above conditions.  If you do not meet the outlined criteria, then regrettably we are unable to accommodate your request. Please note we do not accept requests via email and are unable to donate signed merchandise. 

Autographs & Signed Merchandise
Due to the volume of requests the Club receives, we aren't in a position to accommodate requests for autographs, signed merchandise or items sent in to be signed by the manager or players. This is inclusive of charity requests. 

The Club sell a range of signed merchandise via ITFC Direct and the official ITFC online auction website . For more information about this service, details of products on offer or to place an order please email 

Alternatively, an area outside our main reception is put aside for autographs after most Saturday home games. This area can be accessed after the game via the main entrance on Constantine Road. No ticket purchase is required. 

Matchday Programme & Scoreboard Messages
If you would like to include a personal message in the matchday programme to mark an event such as a birthday, congratulatory, welcome or a bereavement, please email some words and a photo (where appropriate) to Please note photos must be sent as a jpeg attachment and be at least 200KB in size. The deadline for programme entries is 12 days prior to the match. 

If you would like to include a message on the matchday scoreboard please email Please note messages are short due to a limitation on characters (i.e. happy [age] birthday [name]) with the deadline for scoreboard messages 24 hours prior to kick-off. 

It’s always sad to hear that a member of the Ipswich Town family is no longer with us and we always try our best to provide support to family and friends at this difficult time.

As we have lots of caring fans who would like to involve ITFC in service arrangements we offer the loan of a custom-made Ipswich Town coffin drape for funeral services which can be borrowed for up to seven days. We require a £250 cash deposit, payable on collection from our main reception, which will be refunded in full when the drape is returned to us in the same condition. 

Please contact our main reception between 09:30-16:30 Monday to Thursday on (01473) 400500 or by emailing to arrange.

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