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Ticket News


6 August 2019

Paul relishing atmosphere with promotion favourites Sunderland first up for all you need to know about match tickets

Town are heading for a 20,000 gate for the opening home game of the season against Sunderland at the weekend.

The Black Cats, who lost out on an immediate return to the Championship with a Play-Off final defeat to Charlton in May, are considered the favourites for promotion and will bring a good support with them to Portman Road.

“It will be a cracking atmosphere on Saturday and the support we had at Burton and the noise the fans made was fantastic. They were worth the entrance money alone,” Town boss Paul Lambert told the Club website.

Supporters are reminded that there are no cash turnstiles for home fans at Portman Road this season.

Buying pre-matchday
Tickets can be purchased prior to matchday on If purchasing before midnight on the Wednesday before a Saturday match, supporters have the option for tickets to be posted out or emailed to be printed at home. If purchasing after midnight for a Saturday match, the only fulfilment option is ‘print at home’.  Your tickets will be emailed to the registered email address for you to print for use on the turnstile. Please note the postal option is removed at 3pm on the Friday before a Tuesday night match to allow time for postage.

Matchday ticket office
To purchase tickets on a matchday, please go to the Ticket Office on Constantine Road. It’s open from 9am until kick-off on matchday. Please arrive early to avoid queues before kick-off. Ticket Office telephone lines are open from 9am-12pm on a matchday Saturday at 03330 05 05 03. Planet Blue will continue to sell tickets midweek and until 6.15pm for an evening match but not on a Saturday matchday.

If you wish to upgrade your ticket (i.e change a concession to an adult) you can do this over the phone Monday-Friday 9am-5pm or on matchday 9am-12pm, 03330 05 05 03.  The ticket will be posted if time, otherwise it will be left for collection on matchday.

Lost or forgotten season tickets
If you have arrived at the ground without your season ticket you can arrange a reprint at the Ticket Office on Constantine Road. You will need to be able to provide personal details relating to the season ticket.

Seat moves
You are not able to request a seat move on matchday.  If you wish to move your season ticket seat to purchase additional tickets for friends and family you can do this over the phone or in the Club shop prior to matchday.

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