March 21 is final day with well-being of staff and community the priority
Town’s Planet Blue store will close from 5pm on Saturday, 21 March until further notice.
“Due to the continued information feed and advice from both the UK Government and Public Health England, we have taken the decision to close the Planet Blue store to personal callers for both ticket and merchandise purchases,” Town’s director of retail operations, Lee Hyde, told the Club website.
“We will continue to trade until 5pm tomorrow and then the store will be closed until further notice.
“Our online business will continue as normal and we will keep supporters advised of any further updates as they become available but the health and well-being of the community, including Club staff, is the priority at the moment.”
Ticketing product purchases can be made online at www.itfcdirect.com while supporters wishing to discuss ticketing issues and concerns are advised to contact the ticket office on 03330 050503 (Monday – Friday, 9.00am – 5.00pm) or by emailing email@example.com.
*The Club will be offering FREE Standard UK shipping indefinitely throughout the store closure
*The refund and exchange policy has been extended from 28 days to 90 days from the date of purchase
*Any un-collected Click & Collect orders stored at the Planet Blue store will be sent out
*The Click & Collect fulfilment option on the online store will be disabled until the Planet Blue store re-opens