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Club News

CLUB LATEST: COVID-19

23 March 2020

Portman Road closed as owner says 'health and well-being of staff the main priority in challenging times'

Like many clubs across the UK and Europe, Town have in effect 'closed down until it is clearer as to when the season will restart so the Portman Road offices and Playford Road training ground will be shut until further notice.

The decision falls in line with Government guidelines as the country combats Covid-19.

“The health and well-being of our staff - and the wider community - is our main priority,” Town owner Marcus Evans told the Club website.

“The vast majority of our staff are now temporarily not required to come to work and the few that are in at Portman Road or Playford Road because of the nature of their job, are working strictly to government guidelines.

“These are very difficult and challenging times for all of us and while football will return one day, our thoughts at the moment are with everyone affected by the Coronavirus outbreak.”

The Club will continue to update supporters on news from Portman Road via the Club website and social media channels.

Retail
The Planet Blue store closed on Saturday but supporters can continue to use the Club’s online shop at www.itfcshop.com. Those with merchandise enquiries should email planetblue@itfc.co.uk.

The Club will be offering FREE Standard UK shipping indefinitely throughout the store closure, while the refund and exchange policy has been extended from 28 days to 90 days from the date of purchase.

Any un-collected Click & Collect orders at the Planet Blue store will be sent out but the Click & Collect fulfilment option on the online store has now been withdrawn and will remain so until the Planet Blue store re-opens.

Tickets
Ticketing product purchases can be made online at www.itfcdirect.com while supporters with ticket enquiries should email mainticketoffice@itfc.co.uk. The ticket office hotline (03330 050503) will not be in use while the Club remains closed.  

Hospitality, events, lottery
The Club are working with valued customers and the business community in relation to the postponement of events due to take place at Portman Road and will do everything possible to host those events on future dates.

Please email sales@itfc.co.uk with any enquiries concerning matchday hospitality, Club events, Club lottery or third party events.

We urge all supporters to follow the Government guidelines to combat Covid-19. Full details at www.gov.uk/coronavirus.

Published at 4.30pm on Monday, 23 March.


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