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HOW TO WATCH LIVE STREAMING VS ROCHDALE

24 September 2020

Follow all the action as Blues take on Rochdale

Town are in League One action on Saturday as Rochdale visit Portman Road. Kick-off 3pm. We will run through how season ticket holders and non-season ticket holders can watch the game on iFollow Ipswich.

FOR NON-SEASON TICKET HOLDERS

Non-season ticket holders are able to watch Town's clash with Rochdale on iFollow through purchasing a Match Pass for £10. Click here to take you to match passes on iFollow, then click on 'Subscribe Now'.

If you already have an iFollow account, sign in using your email address and password. If not, you'll need to create a free account by clicking 'Register Now', complete the form and click 'Create Account' at the bottom.

If you wish to pay in advance of kick-off, head to the match centre and enter your payment details on screen and click 'Pay'.

When you're ready for kick-off, visit the match centre via the website home page, or click on 'Next Match' on the iFollow dropdown to watch the action.

If you're having technical trouble, please contact the customer support team by emailing ifollow@efl.com or the live chat service which can be found on the bottom right hand corner of the home page of the Club website.

FOR SEASON TICKET HOLDERS

Individual codes have been assigned to season ticket holders to allow them to watch the game for free on iFollow Ipswich.

Our step-by-step process below will take season ticket holders through the process of finding their code and applying it to their iFollow account.

Alternatively, we've embedded a step-by-step video at the bottom of the story which talks you through each part of the code redemption process.

WHERE DO I FIND MY CODE?

Visit the Club's ticketing website, here, and sign in using your supporter ID and password. Once you have signed in, click on your name at the top of the page and this will take you through to your dashboard where you will see your iFollow code on the left-hand side of the screen. 

WHAT DO I DO WITH MY CODE?

Either note down your code, or copy your code ready to paste. Vist the Club website and sign in to your iFollow account on the top-right of the screen. 

Once signed in, click on the iFollow tab and then 'Next Match.' You'll then need to click on 'Buy a Video Match Pass.' 

Scroll down to the box that says 'Apply Voucher Code' - now either paste in your code or type it in and click apply. Your £10 discount will now be applied.

WHY DO I HAVE TO ADD MY PAYMENT DETAILS?

You will still need to enter your payment details - either by debit card, credit card or PayPal. You will not be charged a penny. Click on pay now and then you'll be taken to a screen which explains your registration is now complete. This is an EFL security system that they have in place for every club. 

WHEN SHOULD I DO THIS?

We're encouraging season ticket holders to redeem their code and complete their iFollow registration for Saturday's game as soon as possible to avoid congestion on Saturday close to kick-off. Once you have redeemed your code, you will just need to sign in to your iFollow account on Saturday (an hour before kick-off) and click on 'Watch now.'

I NEED ASSISTANCE

Email mainticketoffice@itfc.co.uk or phone them on 03330 050 503 and they'll be able to help you through the code redemption process. Our ticket office will also be on hand up until half-time on Saturday for any enquiries you have regarding iFollow to a degree. They will not be able to assist with technical difficulties such as connection. Those type of questions need to be sent to ifollow@efl.com or the fan support on the Club website, which can be found in the bottom-right corner. 

 


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