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Club News


8 March 2021

Blues make changes to fan-led working groups

The Club has revamped its fan engagement working groups as we strive to increase and improve our transparency and dialogue with supporters.

The Fans’ Forum will continue to operate with its existing members and aims to encourage regular open and honest dialogue between the Club and supporters over a range of off-field topics that are important to supporters.

Agendas will be set prior to each meeting, with members of the forum available to contact here should you wish to put forward any ideas or suggestions.

Meetings will be chaired by Club secretary, Stuart Hayton and PR manager, Dan Palfrey,  with supporter liaison officer, Liz Edwards present at all meetings. Different Club employees will also attend when agendas are appropriate to their department.

Minutes of each meeting will be published on the Club website and social media channels to provide transparency to all supporters.

Fans’ Forum meetings will aim to take place a minimum of four times per season, predominantly on a Saturday matchday.

In 2017, the Club launched a Fans Panel which will now be rebranded and relaunched as Town Matters. Membership sees a representative group of Blues fans from different demographics, stands they sit in at Portman Road and different matchday habits.

Members of the group will work with the Club on a variety of different topics including matchday experience, ticketing, iFollow, branding, digital marketing, community work, communication, stadium facilities, young fan initiatives and more.

Town Matters meetings will be chaired by Dan Palfrey, with Liz Edwards in attendance at all meetings. Again, different Club employees will be present depending on topics that are due to be discussed.

Like the Fans’ Forum, minutes from Town Matters meetings will be published on the Club website and social media channels for all supporters to view.

Town Matters meetings will aim to take place every 6 weeks, with existing members of the previous Fans’ Panel committing.

There will undoubtedly be overlap between the Fans' Forum and Town Matters, however, the view of the Club is that both provide layers of communication between the Club and supporters, which we hope will only be a benefit to all stakeholders.

The Fans of the Future group which was created in 2018, will continue to run and the Club will engage with the young members in the coming weeks.

Town are also preparing to launch a fourth fan-led working group, Long Distance Blues, for supporters who are not local to Suffolk.

The Club will confirm further arrangements to this group in due course, but if you would like to register your interest, please email

Membership for both the Fans’ Forum and Town Matters are at capacity, but if you would like to register your interest for the future, or if you would like to put forward any suggestions and ideas, please email

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