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RENEWAL WINDOW OPEN FOR 2021/22 SEASON TICKETS

18 May 2021

Until 28 May for renewal price

Around 3000 lapsed season ticket holders from the 2019/20 season, along with 2020/21 season ticket holders can now secure their 2021/22 season ticket at the renewal rate. 

The renewal window for 2021/22 season tickets is open until Friday, 28 May at 5pm to secure the best possible price.

Please click here for a full 2021/22 price list

The below Q&A will take you through everything you need to know...

I’M A 2020/21 SEASON TICKET HOLDER AND PAY VIA DIRECT DEBIT, HOW DO I RENEW?

If you pay via the Club’s interest free Direct Debit scheme, then your season ticket will automatically be renewed for 2021/22. You don’t have to do anything. Your first instalment will be taken on 7 June and be spread over 11 months. If you pay via Direct Debit you will automatically renew and receive new payment information in due course, if you need to change any account details please call 03330 05 05 03. 

I’M A 2020/21 SEASON TICKET HOLDER BUT DON’T PAY VIA DIRECT DEBIT, HOW DO I RENEW?

If you are a season ticket holder but not on the Direct Debit scheme you can renew online at https://tickets.itfc.co.uk from 10am Monday, 17 May until 5pm Friday, 28 May.  Alternatively, you can call the Ticket Office on 03330 05 05 03 – lines are open 10am – 5pm (Monday – Friday.) All transactions will feature a £2.50 booking fee online and over the phone.

IF I’M A FIRST TIME OR LAPSED SEASON TICKET HOLDER, CAN I BUY A SEASON TICKET?

If you were a season ticket holder for 2019/20 then yes, you can buy at the renewal price online at https://tickets.itfc.co.uk from 10am Monday, 17 May until 5pm Friday, 28 May or via 03330 05 05 03. If you are a lapsed season ticket holder before 2019 or are buying for the first time, you can purchase at the Early Bird rate from 10am Monday, 7 June until 5pm Friday, 6 August. 

HOW DO I CHANGE SEATS?

If you’re looking to change seats, please email mainticketoffice@itfc.co.uk with your customer number, current seat and where you would like to move to. The Ticket Office will be responding to emails Monday-Friday between 9am and 5pm.

WHAT IF I CANCELLED MY SEASON TICKET DURING THE 2020/21 SEASON?

Supporters who cancelled their season ticket during the 2020/21 season are eligible for the renewal price. If you cancelled and paid via Direct Debit, your season ticket will not auto-renew, and you'll need to renew on your own behalf.

I HAVE A REFUND CREDIT NOTE FROM THE 2020/21 SEASON, HOW DO I APPLY THIS TO MY SEASON TICKET?

Please watch the below video which will take you through the relevant steps.

I HAVE A REFUND CREDIT NOTE FROM EITHER THE 2019/20 SEASON, HOW DO I APPLY THIS TO MY SEASON TICKET?

Please watch the below video which will take you through the relevant steps.

IF YOU ENCOUNTER A PROBLEM

If you’re having an issue with your renewal or purchase of your 2021/22 season ticket, then please get in touch with the Ticket Office via 03330 05 05 03 (lines are open Monday-Friday between 10am and 5pm) or via mainticketoffice@itfc.co.uk

KEY DATES IN SUMMARY

17 May 2021
*Season tickets on sale to those who want to renew but are not on the Club’s DD scheme
*Season tickets on sale to all 2019/20 season ticket holders who DID NOT purchase a season ticket for 2020/21

28 May 2021
* Deadline for renewing for those not on DD scheme or 2019/20 season ticket holders who did not renew for 2020/21
* Deadline for those on DD scheme to cancel season ticket for 2021/22

7 June 2021
* Season tickets go on sale at Early Bird prices

6 August 2021
*Deadline for Early Bird prices


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