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VOLUNTEERS' WEEK | LIZ EDWARDS

5 June 2022

“My motivation is to improve the supporter experience for as many people as possible”

To mark Volunteers’ Week, the Club caught up with our supporter liaison officer, Liz Edwards.

The week runs from Wednesday, 1 June until Tuesday, 7 June and is an annual celebration of the contribution millions of people make across the UK through volunteering.

Liz has volunteered at Town for close to 20 years and spoke to us about her roles within the Club, as well as the importance of volunteering as a whole. 

“I am currently Supporter Liaison Officer (SLO), a Trustee of the Community Trust and a Director of Ipswich Town PLC. My work also extends to projects through the Ipswich Town Heritage Society,” Liz told the Club website. 

“It all started nearly 20 years ago when I took over as Chair of the London Branch of the Supporters Club. In 2007, I became Chair of the main Supporters Club, and from 2014, I was Assistant SLO before I took over as SLO in 2017. It is a way for me to something back to the Club.

“My motivation is to improve the supporter experience for as many people as possible.

Volunteers play a key part at the Club in providing an excellent matchday experience to so many supporters, alongside having an excellent presence in the community on behalf of the Club. Our volunteer groups are integral to the high standards of matchday service and community outreach that the Club achieves. 

“There is simply a thrill in being part of the matchday setup, particularly now with the record breaking numbers we see in the FanZone,” Liz added.

IDAA AGM - Liz Edwards and Pat Godbold with Roger Fern's daughters.png

“The growth of the FanZone has been a fabulous achievement for the Club and it is a real testament to the volunteers who give up so much of their time to make matchdays an enjoyable experience for everyone. 

“On a matchday, I have a stand in the FanZone, explaining our recent community work and celebrating a different element of our history, which helps me to meet so many fans every game.” 

“Volunteering is so important, both within and outside of Ipswich Town. It enables you to use your skills, knowledge and abilities to benefit so many other people, but it goes much further than that still. Through volunteering, you can get involved in so many different activities and roles, and so acquire new skills, find talents you didn't know you had.

“At the very least, if you are job hunting, having volunteering experience on your CV is likely to lead to interview questions on a subject you love and are passionate about which is bound to help to get you that dream role!”

Alongside the work Liz does for various parts of the Club, she also sits on the board of trustees for the Club’s Community Trust. 

“In this role, I am able to use my professional experience to lead the governance function at board level, helping us to meet 203 different EFL expectations - this in turn unlocks additional funding. The Trust already reaches around 7,000 people every week through a wide range of activities.

"This funding means we can continue to reach even more people. As a Trustee of the Ipswich Dementia Action Alliance, I am particularly involved in working with elderly fans, especially those living with dementia, and their carers.”

Liz is available to chat with at the SLO Hub within the FanZone for each home game and via email on slo@itfc.co.uk

For information on how you can volunteer on a matchday, please contact martin.gwillim@itfc.co.uk


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