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Club News


27 June 2022

Planet Blue, retail units and programme kiosks will continue to accept cash payments

Portman Road will be going cashless for the 2022/23 campaign, with the first match under this operation set to be the pre-season friendly against West Ham on 12 July.

The new system has been designed to ease queuing and waiting times, while also making the process of purchasing food and drink more hygienic for all involved.

Cash payments will still be accepted in Planet Blue and at the matchday programme kiosks dotted around the stadium, but the FanZone bar and Beattie’s will operate on card payments only.

Hospitality areas and kiosks in the concourses will also only accept card payments, but Planet Bluey, located in the Magnus Group West Stand, and the Planet Blue FanZone retail unit will continue to take cash payments.

Contactless payments can be made at all bars around the stadium, with a limit of £100.

“We’re working on a lot and we will have as much as we can in place for the first game of the season,” Stuart Cox, Director of Venue at Town, told the Club website.

“Part of that includes increasing the number of tills available to supporters. In previous seasons we have had as many as 90 but for 2022/23 we are hoping to have 130 tills operating on a matchday at Portman Road.

“That enables more touch points for fans to access kiosks and again should improve the wait time for supporters.

“Overall, going cashless should make the experience much smoother and efficient for both the Club and, most importantly, the supporters.”

It is planned that the entire retail operation, including Planet Blue, will move to a fully cashless system from November onwards.

FanZone vs Portsmouth (H) 2.jpg

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