PLEASE NOTE - TICKETS FOR MIDDLESBROUGH MUST BE PURCHASED ONLINE BEFORE 3PM ON THURSDAY 20TH DECEMBER OR IN PERSON FROM THE CLUB SHOP UNTIL 1:30PM ON SATURDAY 22ND DECEMBER.
NO TICKETS WILL BE SOLD AFTER 1:30PM ON SATURDAY 22ND DECEMBER
The Ticket Enquiries Office will be closed on Christmas Eve through to Thursday 27th December so any supporters that haven’t received their tickets in the post by Friday 21st December will need to notify the office by 5pm on Friday 21st December. (Telephone number 03330 050503 or firstname.lastname@example.org)
TICKETS WILL BE AVAILABLE TO BUY AT MIDDLESBROUGH (FOR DETAILS SEE BELOW)
INFORMATION FOR TOWN FANS
We travel to Middlesbrough on Saturday 29 December in the Sky Bet Championship. The following guide has been produced for Town fans making the trip to the Riverside Stadium.
This is based on Middlesbrough’svisiting supporters guide plus additional information specific to this game.
For any further information, please contact Elizabeth Edwards, Supporter Liaison Officer on email@example.com or (+44) (0) 7968 876504 or on Twitter at @ITFC_SLO.
Middlesbrough visiting supporters guide
The address for Middlesbrough Football Club is Riverside Stadium, Middlesbrough, TS3 6RS.
Middlesbrough has produced a visiting supporters guide which can be found via the following link:
This contains useful information and is worth reading. Information for away disabled and ambulant disabled fans is included in this document.
www.footballgroundguide.com provides some information here:
We have picked out the key information for Town fans below, and added other material based on our experience of going to the Riverside Stadium and information that is specific to our fans.
Specific information for Town fans:
Tickets for the game are on sale at a cost of £30 with concessions for 65+ and U18s. Usual priority applies for buying tickets. Tickets can be purchased on www.itfcdirect.com under tickets/away matches.
Wheelchair users are located in a raised wheelchair viewing area in the away section. Middlesbrough also offer front row seating for disabled supporters. These tickets can be purchased by contacting ITFC’s Disabled Liaison Officer Lee Smith on 01473 400556 or by email on firstname.lastname@example.org.
As noted above, subject to availability, online sales will stop at 3pm on Thursday 20 December to enable tickets to be posted. Sales in Planet Blue will stop at 1:30pm on Saturday 22 December. No tickets will be sold after 1:30pm on Saturday 22 December.
The ticket office will be closed on Christmas Eve through to 27 December so if you have not received you tickets by Friday 21 December you need to notify the office by 5pm on Friday 21 December. The telephone number is 03330 050503 and the email address is email@example.com.
Tickets will be available to purchase on the day from the Visitors ticket office (situated by the away turnstiles). These will be cash only with no increase in price.
Travelling to Middlesbrough
For those travelling from Ipswich the official coaches are leaving Portman Road at 07:30 at a cost of £37 for adults (with concession prices for U23s, U19s and 65+ Seniors), and are estimated to arrive back at Portman Road at 23:30. Coach travel is now on sale, subject to the usual priorities, and can be booked onwww.itfcdirect.com or in Planet Blue.
There is a planned stop at Blyth Services on the outward trip and at Peterborough Services on the return journey.
Pick-ups at Stowmarket, Bury St Edmunds and Newmarket can be arranged for this game. If you want to organise a pick-up please call the Ticket Enquiries Team on 03330 050503 or email firstname.lastname@example.org. The cut-off point to request a pickup is midday on Wednesday 19 December. Your details will then be passed onto the coach company, Galloway Travel Group.
Note that all official coaches are non-smoking and the consumption of alcohol on board is strictly forbidden. ITFC recommend that all supporters under 16 are accompanied by an adult.
Once at the Riverside stadium, the coaches will drop supporters off directly outside the away turnstiles.
Note: The long-term roadworks on the A14 (several miles either side of Cambridge) are resulting in evening and weekend road closures. These are not normally announced until just a day or two in advance. We recommend that you keep an eye on @A14C2H on Twitter – any closures are announced here.
The Sat Nav postcode for the stadium is TS3 6RS. Note that there are road closures around the stadium before and after the game so you may want to use the postcode for the car park you are using (see car parking below).
From Ipswich, the obvious driving route is via the A14 / A1 / A19. Leave the A1 (M) at junction 49 (signposted Teesside) and join the A168, which after approximately 11 miles becomes the A19. In around 19 miles take the A66 eastbound towards Middlesbrough town centre. Stay on the A66 past the town centre (which will be on your right) and follow signs to the stadium which will be on your left. The stadium is about a 20-25 minute walk from the town centre, so if you are early, you may decide to park up in town for the shops, cafes and bars.
As noted above there are also major long-term roadworks on the A14 for several miles either side of Cambridge, with a 40mph limit policed by cameras.
www.google.co.uk/maps suggests a journey time of around 4 hours, but you should allow at least another hour for traffic.
Matchday parking at the stadium is available to permit holders only. Subject to availability permits are available to away fans by calling the Middlesbrough ticket office on 01642 929421. These cost £6 per car. Note that there are road closures around the stadium before and after the game.
If you do not have a permit, Middlesbrough advise that you use town centre car parks. Enforcement actions will be taken if cars are illegally or unsafely parked in areas around the stadium. There are plenty of car parks with a total of 3,558 long stay spaces. Full details including the address (and Sat Nav postcode) and prices can be found via the following link:
The stadium is about a mile from the town centre. We have previously parked in the Zetland car park which is on the left as you drive along the A66 (town centre will be on the right).
The visit Middlesbrough website indicates that the following roads close to the stadium are restricted and cannot be used for parking at any time:
Cargo Fleet Road
Marsh Road (section near the Navigation public house)
Restrictions are also in place on parts of the A66 and A172.
They also say “Please be aware that the empty supermarket building, near to KFC and Costa Coffee off Shepherdson Way, is private property, and the owner has determined that it will not make the car park available for use on match days. Please don't try to park in this area.”
www.footballgroundguide.com provides an alternative option for car parking – they suggest that if you follow the route marked away coaches from the A66 you will pass a number of private car parks along the river. It can however take a long time (45 minutes is quoted) before you can exit after the game.
This website also suggests some street parking – when you reach the turn off the A66 for the stadium, then instead of turning left towards the stadium, turn right to go back across the A66. It is then about a 15-20 minute walk to the away turnstiles. As mentioned above do be aware of any restrictions that may apply.
Disabled Supporters Parking
There are five spaces available for visiting disabled supporters. These can be booked by telephone on 01642 929421. Alternatively contact ITFC’s Disabled Liaison Officer Lee Smith on 01473 400556 or by email on email@example.com.
Note: There are planned engineering works on the Ipswich to London line with buses replacing trains between Ingatestone and Newbury Park. At Newbury Park passengers change to Tfl Central Line underground services.
Middlesbrough Station is located on Albert Road which is a 15-minute walk from the Riverside.
From Ipswich there are two options, although with the engineering works on the London line it is probably better to go cross-country.
The cross-country to Middlesbrough is not direct, of course. Alternatives include changing at Peterborough and Darlington, or Cambridge, Peterborough and York, or Cambridge, Peterborough and Northallerton. www.greateranglia.co.uk indicates a train from Ipswich at 08:00 arriving at 12:07 – this requires changes in Peterborough and Darlington. If you want to aim a bit earlier, the 0600 from Ipswich arrives at 10:07, again with changes in Peterborough and Darlington. There are other options with three changes.
On the return journey the 18:57 from Middlesbrough is scheduled to get you to Ipswich at 23:22 with changes in York and Peterborough.
The second option is to travel via London Kings Cross. However, this involves a bus replacement service between Ingatestone and Newbury Park. From Newbury Park take the Central Line to Liverpool Street and change to the Metropolitan, Circle or Hammersmith & City line to Kings Cross. Note that you will need to change at Darlington or York or Northallerton for trains to Middlesbrough. The journey time is shown on www.greateranglia.co.uk at between 6 hours 5 minutes and 6 hours 30 minutes which is far longer than the usual 4 hours 50 minutes.
For the return journey, www.greateranglia.co.uk is showing a train out of Middlesbrough at 17:43 with a change in Darlington – from Kings Cross you need to take the underground to Newbury Park and pick up a bus to Ingatestone. www.greateranglia.co.uk shows a bus at 22:05 which connects with a train from Ingatestone at 22:50 arriving in Ipswich at 23:44. The next train, at 18:10, also involves a change at Darlington and should get you to Ipswich at 00:47.
Getting to the ground from the station
The Riverside is about 15 minutes from the railway station if you are walking.
As you come out of the main station entrance, turn left onto Zetland Road. Take a left onto Albert Street and go under the railway bridge. Turn immediately right into Bridge Street East passing the Bridge pub (note this is not away friendly). Take the next right into Windward Way. Stay on Windward Way, eventually passing the Hudson Quay development on the left, and continue on under the bridge to the Riverside Stadium. You will see the Riverside Stadium along most of the route.
If you come out of the rear entrance to the station, turn right onto Bridge Street East. Go past the Bridge pub as per the instructions above.
There is an alternative route which takes about the same time. Instead of turning right into Windward Way you continue straight along Dock Street. At the end of Dock Street turn right into Scott’s Road. Continue along Scott’s Road and you will see the stadium in front of you.
www.footballgroundguide.com suggests that the main pub for away fans is Doctor Browns, 135 Corporation Road, TS1 2RR which is a ten minute walk from the ground. The pub serves real ale and has SKY TV.
There are a lot of pubs in the town centre but we have been advised that many are home only, particularly around the station. From experience, smaller groups of Town fans, especially if not in colours or wanting to loudly proclaim their love of all things ITFC, are generally welcome in many town centre pubs. As ever, a bit of common sense goes a long way.
At the ground
There are no ATMs around the stadium, but the official store offers ‘Cash Back’ on a matchday.
Tickets on the day?
Tickets will be available to purchase on the day of the game from the Visitors Ticket Office located in the South East Corner which is adjacent to the visitors’ turnstiles. Sales are cash only and there is no price increase on the day of the game.
Duplicate tickets will not be issued without authorisation from ITFC. Duplicate tickets will be available from the Visitors’ Ticket Office. For any further information on ticketing queries you can call the Middlesbrough Football Club Ticket Office on 01642 929421. (Tickets cannot be booked via this number, queries only).
The away supporter section is located in the East stand of the Riverside Stadium and can be accessed through turnstiles 53-61. The turnstiles open 90 minutes prior to kick off.
There are wheelchair spaces on a raised deck within the visitors section. If needed, additional spaces are provided pitchside. To book tickets contact Lee Smith on 01473 400556.
Visually impaired supporters are able to sit alongside their personal assistants in any part of the away end, providing the seating is suitable for their specific requirements.
There are accessible toilets in the stand – you will need a RADAR key to access them.
Middlesbrough warn that flashing lights operate in the stadium on matchdays. This is usually shortly before and after kick off. If you experience epileptic seizures when viewing flashing lights, this light show may affect you. They suggest that fans seek assistance from the nearest steward if you feel unwell.
As at all grounds expect to be searched prior to entering the stadium. Any supporters found with prohibited items in their possession may be arrested. Copies of the Ground Regulations are displayed at the turnstiles and can be found on line at www.mfc.co.uk.
The matchday programme #UTB is available to purchase at the ground and, according to Middlesbrough’s Visitors guide is priced at £2. Programme sellers are outside and inside the stadium. They are also available in the MFC Official Store, in the North West corner of the stadium.
Food and Drink facilities
There are 5 concessions in the away end offering hot and cold drinks including alcohol. There is an extensive range of food including burgers, pies, pizzas and a local delicacy called a parmo – a breaded chicken escalope topped with béchamel sauce and a generous portion of cheese.
The visiting supporters guide indicates that alongside the food kiosks and bars there is a super-efficient standalone ‘Bottom’s up’ Beer unit for those fans only wanting a fast-poured pint of Fosters.
Payment options include Credit & Debit cards (excluding AMEX) including contactless payment at the majority of the kiosks
During the match
In their visiting supporters guide, Middlesbrough ask that all supporters remain seated throughout the match and do not block the aisles.
They state that “Any supporter whom attempts to disrupt play, at any time, will be ejected from the stadium and may be arrested. This also applies to supporters identified to be throwing items on to the field of play or into the home supporter areas. Any visiting supporters identified within the home section will be ejected from the stadium.”
Middlesbrough’s guide also states that “Discriminatory behaviour, which includes shouting, chanting or actions such as racist, sectarian, homophobic, sexist or anti-disability behaviour is unacceptable. If you witness incidents like these please contact the nearest steward and report your concerns. This will help us act on any information given as quickly as possible.”
Smoking and the use of electronic cigarettes (and/or similar products) is not allowed at the Riverside Stadium.
However, the club have introduced a smoking area for visiting supporters. This area is accessible from 5 minutes prior to the half time whistle to 5 minutes after the second half commences. There is a total time of 25 minutes for visiting supporters to take advantage of the smoking zone. Alcohol must not be taken outside and supporters must stay within the barriers. Vouchers will be issued as you step outside the stadium doors and these must be handed back to return into the concourse.
Any property found within the stadium will be recorded at main reception. If any supporters find any lost property this should be handed in to the nearest steward. Supporters can contact main reception 01642 929420.