INFORMATION FOR TOWN FANS
We travel to Cardiff City on Tuesday 31st October in the Sky Bet Championship. The following guide has been produced for Town fans making the trip to the Cardiff City Stadium.
This is based on Cardiff’s away fan guide plus additional information specific to this game. Other sources of information include www.footballgroundguide.com.
For any further information, please contact Elizabeth Edwards, Supporter Liaison Officer on firstname.lastname@example.org or (+44) (0) 7968 876504.
Alternatively, Cardiff City can be contacted on Twitter @CardiffCityAway or by email at email@example.com.
Cardiff City visiting fans guide
The address for Cardiff City is Cardiff City Stadium, Leckwith Road, Cardiff, CF11 8AZ.
Cardiff City has produced a 2017/18 away fan guide which can be found via the following link:
This is a very comprehensive document and well worth reading ahead of the game.
Some information for away disabled and ambulant disabled fans can be found via the following link:
We have picked out the key information for Town fans below, and added other material based on our experience of going to the Cardiff City Stadium and information that is specific to our fans.
Specific information for Town fans:
Travelling to Cardiff
For those travelling from Ipswich the official coaches are leaving Portman Road at 11:00 at a cost of £37 for adults (with concession prices for U23’s, U19’s and 65+ Seniors), and are estimated to arrive back at Portman Road at 04:00. There are scheduled stops on the outward and return journey at Hopwood Park on the M42. Coaches can be booked onwww.itfcdirect.com. The coach is a good option if you are wanting to get back to Ipswich straight after the game and you don’t want to take a car.
The Sat Nav postcode is CF11 8AZ .
There are two routes from Ipswich to choose from. The first via the A12 / M25 / M4 is usually marginally quicker. Alternatively, you can go via the A14 / M6 / M42 / M5 / M50 / A40 / A449 /M4. Either way it is likely to take the best part of four hours with a clear run. Remember with it being an evening game you may well hit parts of the route in rush hour so do allow extra time.
If you take the A12 route, beware of a couple of stretches of average speed cameras (that are not all that well signposted), roughly halfway between Ipswich and Colchester and around Kelvedon / Witham.
If you choose the A14 route, watch out for average speed cameras, on a long stretch covering around 25 miles from the start of the Cambridge ring road to Huntingdon. Also note that there are long-term roadworks and speed restrictions on the A14 between Cambridge and Huntingdon, as the entire section is being rebuilt. This is causing even worse delays than you would normally expect on that stretch.
There is a toll at the Severn Bridge which costs £6.70 for a car, £13.40 for a small bus and £20 for a coach. Motorcycles and Blue Badge holders are exempt from payment – you must make sure you go through a staffed toll booth. The toll is one-way, applied when you drive into Wales; it is free on the way back.
Detailed directions from junction 33 of the M4 are given in the Cardiff away fans guide. There will be clear signage to the football ground, which is to the west (the far side) of the city.
Note that Cardiff warn that some Sat Navs will try to direct you through the City Centre which will add at least 30 minutes to the journey. If your Sat Nav does this, ignore the instructions, stay on the M4 and go via junction 33 as above.
Parking is available in the away compound at the stadium. This is accessed via Sloper Road (next to the HSS Hire Shop). This costs £8 per car. Parking is available for the away coaches, disabled supporters with a limited number of spaces for fans who arrive early with easy access to the away turnstiles. For accessible parking at the stadium contact ITFC by phone on 01473 400556 or by email on firstname.lastname@example.org.
Further parking, at £5 a car, is available less than five minutes’ walk from the stadium. This is at Bessemer Road’s Wholesale Market. If you are early enough, there is plenty of street parking within a 10-minute walk, though of course the usual risks apply when you’re parking a car that identifies you as an away fan.
The nearest station to the stadium is Ninian Park, but trains do not stop there before or after matches any more. Cardiff City recommend that away fans use Grangetown Station, which is just over half a mile from the away end. Arriva Trains Wales operate a half hourly serve to Grangetown from Cardiff Central Station. Most fans, though, will walk or go by bus or taxi from Cardiff Central Station.
Being an evening game, if you are getting the train from Ipswich you will need to stay overnight. There are also no trains back to London after the game.
Trains to Cardiff Central are out of Paddington so from Liverpool Street you need to take the underground round to Paddington. Take the Central Line to Oxford Circus and change to the Bakerloo line for Paddington. The journey time from Ipswich to Cardiff Central is around 4 hours 15 minutes.
Getting to the ground from Cardiff Central station
There are a number of options for getting to the stadium from the City Centre as follows:
- As per the train information, you can catch a train from Cardiff Central to Grangetown Station and walk to the stadium.
- From Cardiff Central the walk to the ground (1.7 miles) is around 35 minutes. There are several routes. www.footballgroundguide.com provides instructions for one of these: when you come out of the station, bear left along the station approach road. Turn left into Wood Street, along Tudor Street and continue on to Ninian Park Road. Walk for around one mile. At the end of Ninian Park Road turn left into Leckwith Road. You will see the stadium on the left.
- Taxi from Cardiff Central Station – this will cost around £7 to £10.
- The Match day shuttle bus runs from the city centre (Wood Street, outside the central bus and rail station) every twenty minutes. The first bus is 2 hours before kick-off. After the game buses pick up from the Fred Keenor statute near the main road (on the opposite side of the stadium from the away end) with the first bus leaving five minutes after the final whistle. Buses run up to an hour after the game.
The Cardiff City away fan guide advises away fans to use pubs in the city centre. These are neutral pubs. There are loads of pubs to choose from, with Cardiff having an awesome reputation for its drinking establishments – the station is right next to the city centre, with many options all around. After the match, you may find some city centre pubs less away-friendly – if that’s the case, just move on, as you are bound to find somewhere welcoming within a minute or two.
There are plenty of hotels in the centre of Cardiff to suit all price ranges. Doubtless some Town fans will take the opportunity to visit the Celtic Manor resort hotel just outside Newport, which has top-class golf and spa facilities. Others will prefer some of the cheap B&Bs on the stadium side of the city, first checking that there is a pub nearby. The major chain hotels are all represented, and we have tried most of them over the years, with no complaints about any.
There are no cashpoints in the stadium. The nearest ATMs are outside ASDA which is in the Leckwith Retail Park about a 5 minute walk from the stadium.
At the ground
Tickets are now on general sale.
Fans will be advised whether tickets are available for purchase on the day of the game about one or two days prior to the game. This information will be published on the club website (www.itfc.co.uk), twitter (@Official_ITFC) and facebook (www.facebook.com/officialitfc) as soon as the information is available.
The matchday programme “The Bluebird” is priced at £3. It can be purchased from the external programme booths outside the stadium, at the Club’s superstore and inside the ground.
Help needed at the stadium?
If you have any questions or issues, the Cardiff City “Get on with the Match” Liaison Officer Debbie Thomas will be in the away area.
There will also be a dedicated disabled liaison officer who works alongside the stewards in the away end.
For an accessible entrance to the stadium go to gate 12 in the away end.
Accessible toilets are operated using the “radar” key system. Cardiff advise that you bring your own “radar” access key with you. If you don’t have a key then speak to a steward who will be able to help you.
As at all away grounds, expect to be searched before entering the stadium.
Banners, flags, signs and musical instruments
Information can be found in the Cardiff City away fans guide. (for link see earlier in this document).
Food and Drink facilities
There are bar and refreshment facilities within the away end. Alcohol should be available for away fans.
Smoking is not allowed in the stadium. This includes e-cigarettes.
Anti Social Behaviour – Matchday Text Line
If you have a problem or complaint during the game or want to report an incident a text message can be sent to 07554 158224.