INFORMATION FOR TOWN FANS
We travel to Fulham on Tuesday 2nd January in the Sky Bet Championship. The following guide has been produced for Town fans making the trip to Craven Cottage.
This is based on information on the Fulham website for visiting supporters plus additional information specific to this game.
For any further information, please contact Elizabeth Edwards, Supporter Liaison Officer on firstname.lastname@example.org or (+44) (0) 7968 876504.
Fulham away fans guide
The address for Fulham is Craven Cottage, Stevenage Road, London, SW6 6HH.
Information on visiting Craven Cottage can be found here:
This includes useful information for visiting fans. Information for away disabled and ambulant disabled fans is included in this document.
Other information can be found by visiting the following link
and clicking on the various icons to the right of the page. In addition, if you click on Frequently Asked Questions this will take you to the following page which has links to lots of information:
We have picked out the key information for Town fans below, and added other material based on our experience of going to Craven Cottage as well as information that is specific to our fans.
Specific information for Town fans:
Tickets for the game are now on general sale at a cost of £25 with concessions for 65+ and U22s and U18s. Tickets can be purchased on www.itfcdirect.com under tickets/away matches.
Travelling to Fulham
For those travelling from Ipswich the official coaches are leaving Portman Road at 15:00 at a cost of £21 for adults (with concession prices for U23s, U19s and 65+ Seniors), and are estimated to arrive back at Portman Road at 01:00. Coach travel is now on general sale and can be booked onwww.itfcdirect.com.
Note that all official coaches are non-smoking and the consumption of alcohol on board is strictly forbidden. ITFC recommend that all supporters under 16 are accompanied by an adult.
A pick-up / drop down at Marks Tey can be arranged for this game. If you want to organise a pick-up, please call the Ticket Enquiries Team on 03330 050503. Your details will then be passed onto the coach company, Galloway Travel Group.
Official Coach Parking
Away coaches usually park on the Fulham Palace Road (A219) between the junction with Lillie Road and the junction with Inglethorpe Street. Fulham state that the maximum walking distance is around half a mile and that it should take no longer than 15 – 20 minutes to get to the away turnstiles.
If you may have trouble walking this distance please raise this with the ITFC ticket office.
The Sat Nav postcode for the stadium is SW6 6HH.
These instructions will take you to Craven Cottage. Note that there are traffic and parking restrictions around the stadium –see parking details below.
From Ipswich there are a number of options.
www.google.co.uk/maps suggests that the quickest route (2 hours 20 minutes) is via the A12 / M25 / M11. from the A12 join the M25 towards the M11 / M1 / Stansted Airport / Watford. Continue to the M11. At Junction 4 of the M11 use the right lane to take the A406 (W) exit to A503 / A10 / A1 / N Circular. Continue on the North Circular Road and take the Western Avenue (A40). Turn right of the A40 on to Old Oak Road (B408). Continue along the B408 (which becomes Askew Road). At the roundabout take the first exit on to the Goldhawk Road (A402) and at the next roundabout take the second exit onto Paddenswick Road / B408. Take a left turn onto the A315 and follow this road to the A219. This road crosses over the Hammersmith flyover and becomes Fulham Palace Road. Follow Fulham Palace Road and turn right onto Harbord Street. Then take a left into Stevenage Road and Craven Cottage will be on the right hand side.
It is also possible to take the M25 clockwise, across the Dartford Bridge (there is a charge for this) to the A2. Take the A2 towards London and Bexleyheath and join the South Circular Road. Take the A3 to the A214 which crosses Wandsworth Bridge. Turn left onto Carnwath Road, which becomes Broomhouse Lane and then Hurlingham Road. Turn right onto New King’s Road / A308 and left into Burlington Road. Turn left onto Fulham Road (A304) and at the roundabout take the second exit onto Fulham Palace Road (A219). Turn left onto Finlay Street and right into Stevenage Road. This route takes around 2 hours 30 minutes in normal traffic.
Alternatively, you can go via the A12, M25 clockwise and A13 through central London. This route is around two hours thirty minutes, and will trigger the Congestion Charge.
With the game being an evening game, and the first day back at work for many, roads may be busy so do make sure you add plenty of contingency time to your journey. Also, allow for the fact that you may need to park a fair distance from the ground.
Craven Cottage has no official stadium car park. Parking around the stadium is limited and access to streets around the ground are also restricted by a Traffic Management Order.
Where there are non-residential pay and display spaces there is a one hour maximum stay policy between 09:00 and 21:30 on all matchdays. (note that www.footballgroundguide.com indicates that this may not be obvious from the parking meters and signage).
Fulham advise that as a general rule spaces become easier to find as you move nearer to Charing Cross Hospital and Hammersmith. Many Town fans are likely to decide that parking anywhere near Fulham really isn’t worth the hassle, and instead will park at or near a tube station, such as Upminster (at the eastern end of the District Line).
Some information on parking options can be found via the following link:
Disabled Supporters Parking
Subject to availability, the Club can arrange free car parking places for disabled supporters or anyone with reduced mobility. Spaces are limited and have to be reserved on a first come first served basis from 7 days before the date of the fixture by contacting the Fulham's Disability Liaison Officer, Nicola Walworth on 0208 336 7477 or email@example.com. Alternatively, contact the ITFC ticket office on 03330 050503 or email firstname.lastname@example.org.
An accessible shuttle bus service takes supporters between the car park and stadium, both before and after the match. This trip takes no more than 5 minutes, although there may be a short wait at full-time.
The names of all disabled supporters who have been allocated a space for each game are given in advance to the Car Park Steward, who is located at the main entrance on Kingwood Road. The address of the car park location is Fulham College Boys' School, Kingwood Road, London, SW6 6SN
Train / Tube
Note: There are no planned engineering works on the Ipswich to London route on the day of the match
For those returning to Ipswich by train, there are two trains back, at 2300 and 2330. These services are likely to be particularly busy, as West Ham also have a home game that evening.
Note: Fulham Broadway is not the closest Underground station to Craven Cottage
The nearest London Underground station is Putney Bridge, which is on the District Line, about a 15 minute walk from the ground (see getting from the station/tube to the ground below). www.tfl.gov.uk suggests taking the Central Line from Liverpool Street to Notting Hill Gate where you change to the District Line to Putney Bridge (on the line to Wimbledon). Alternatively take the Circle line and change to the District Line (towards Wimbledon) at any stop between Monument and South Kensington.
Alternatively, you can go to Hammersmith – this is around a 20 minute walk to the ground. Note there are two tube stations at Hammersmith which are fairly close to each other – for one, from Liverpool Street, take the Central Line to Holborn and change to the Piccadilly Line for Hammersmith and for the other, from Liverpool Street, take the Circle or Hammersmith and City Line to Hammersmith.
For those of you in the Waterloo or Clapham Junction area, it may be better to use Putney National Rail station which is around a 15 minute walk from the ground.
Getting to the ground from the station
From Putney Bridge, turn left out of the station and immediately right into Ranelagh Gardens. Walk through the underpass into Bishops Park. Follow the path through the park, alongside the River Thames (keeping the River Thames on your left) until you reach the stadium. (www.footballgroundguide.com gives slightly different directions – “Continue on Ranelagh Gardens. As the road bends round to the right you will see the Eight Bells Pub on your right. Turn left after the pub to the main road by Putney Bridge. Cross over to the over side of the main road and proceed up to the bridge. On reaching the bridge turn right to enter into Bishops Park. Proceed through the park to the stadium”).
From Hammersmith, you walk straight down the Fulham Palace Road going past Charing Cross Hospital. Turn right into Harbord Street for the ground. If you want to save your legs you can get a 220 bus from Hammersmith down Fulham Palace Road.
If you travel to Putney Rail station, www.footballgrondguide.com provides the following walking directions: “Turn right upon leaving the station, and keep going straight, down Putney High Street and over Putney Bridge. You will meet the crowds from the Tube station here. Follow them along the river bank through Bishops Park and to the ground.”
In recent years Town fans have organised a boat trip down the Thames to Fulham. Even though this is not, so far as we are aware, happening this year, if you are travelling from central London you can still arrive by boat.
Transport for London runs a scheduled service from the piers at Blackfriars and Embankment which terminate at Putney. The journey takes just under an hour, with a 20 – 30 minute walk from Putney Pier to the stadium. A full adult fare is £8.25, reduced to £5.50 with a valid travelcard.
Further information can be found on www.tfl.gov.uk.
For those travelling on the official coaches, the nearest pub is the Crabtree, located close to the banks of the Thames on Rainville Road. Fulham advise that the Crabtree is happy to welcome all well behaved home and visiting fans. To get to the Crabtree Pub, walk along Stevenage Road, passing Craven Cottage on your left. When you reach the home end of the ground, turn left down the alley towards the River Thames. When you reach the river turn right and walk along the riverside path. The Crabtree will be on your right.
www.footballguide.com notes that the Eight Bells near to Putney Bridge underground station is away friendly, as is The Temperance on Fulham High Street. Opposite The Temperance is the King’s Arms.
For Wetherspoon fans, the Rocket is on the opposite side of the Thames. From Putney Bridge underground station, go cross the River Thames over Putney Bridge. On the left there is a semi circular tower on the river front. The Rocket is at the bottom of this tower.
There is also a Wetherspoons, The Railway, opposite Putney overground rail station, and another just a few yards from the Hammersmith underground stations.
Alcohol is available in the stadium as well.
At the ground
There are no ATMs at Craven Cottage.
Fulham advise that the closest ATM machine is located in the Londis Convenience Store at 58 Kenyon Street, SW6 6LB. This machine charges £1.50 per transaction. An ATM machine can also be found in the office of taxi firm London Traffic Cars at 325 Fulham Palace Road, SW6 6TJ. This machine charges £1.99 per transaction.
The closest ATM machines that do not charge for usage are outside Putney Bridge Underground Station, at 5 Station Approach Road, SW6 3UH, and also at Hammersmith.
Tickets on the day?
Fans will be advised whether tickets are available for purchase on the day of the game only one or two days prior to the game. This information will be published on the club website (www.itfc.co.uk), twitter (@Official_ITFC) and facebook (www.facebook.com/officialitfc) as soon as the information is available.
If your ticket is damaged, or entry is denied, or you have ticketing enquiries you will need to visit the stadium Ticket Office in the Johnny Haynes Stand for further assistance.
We will be located in the Putney End, with entrances on Stevenage Road on the side closest to Bishops Park. The turnstile numbers are usually 1 – 6.
There is also a neutral area which can be used for visiting fans – if your ticket is in this part of the stadium you will be directed to the Putney turnstiles 7 – 12.
If you require additional help accessing the stadium you are advised to go to Gate 1, which is immediately to the left of the red brick turnstile block, as you face the entrances. The Access team will be wearing green jackets.
The Fulham website states “Persistent standing is not permitted at Craven Cottage. We understand that fans may stand during exciting moments in the game, but respectfully ask that all supporters make every effort to remain seated during play. Persistent standing impedes the view of fellow fans, particularly senior supporters and younger children, and can lessen their enjoyment of the game.”
Our experience is that Town fans usually stand at this match. If you are unable to see the game and want to sit please speak to a steward as they will usually direct you to an area where you will be able to sit down
Toilets can be found on the main concourse behind the stand. In addition, there is an access tunnel under the stand which links the Putney turnstiles with the Riverside Stand. Whilst you can’t access the Riverside Stand, there are toilets located in this tunnel.
There are 9 wheelchair spaces in the away end in Block P7. Note that 4 of these spaces are classified as restricted view. There are 20 seats with step-free access which are allocated to ambulant disabled supporters. These are in Block P7. Tickets for this area should be ordered from the ITFC ticket office on 03330 050503 or email email@example.com.
There is an accessible toilet located close the wheelchair accessible area. A RADAR key is required to gain entry.
Fulham advise that once you have entered the stadium a steward may ask to conduct a quick search of any bags or containers. Bags are generally permitted inside the stadium provided that they will fit neatly and safely underneath your seat.
Fulham also reserve the right to carry out person searches and will allocate female staff to search female supporters if this is required.
There is no definitive list of items that can or cannot be taken into Craven Cottage. Fulham advise that their stewards will use their own judgement to assess items and that a Left Luggage facility is available at Bridge Academy on Finlay Street in the event that you have an item with which can’t be brought inside.
Further information can be found in the Ground Regulations at:
The Fulham website states “Smaller flags can be brought into the stadium provided that they are not mounted on poles, contain no offensive wording or slogans, and are no bigger than 150cm in depth or width. Larger flags and banners can usually be brought into the stadium provided that they are accompanied by a valid fire certificate. Please contact the Club in advance of your visit if you wish to arrange for a larger flag to be brought into the stadium. It is also important to stress that flags cannot be attached to any surface where they might obscure emergency signage. Please comply with the requests of our stewards in the event that a flag needs to be relocated or taken down.”
The official match programme at £3.50 is on sale outside the stadium on Stevenage Road, in the stadium store, and on the concourses in the Putney End Stand.
Food and Drink facilities
Most of the catering facilities are on the concourse behind the stand. Additional kiosks can be found in the open area beyond Block P7 (river side).
Additional mobile catering kiosks are opened at half-time on the access ramp that leads down to the turnstile entrance, next to the Cottage pavilion.
Smoking and the use of electronic cigarettes (and/or similar products) is not allowed at Craven Cottage.
Anti-social behaviour and language
Fulham Football Club does not allow the persistent use of swearing, or any language or behaviour that is personally abusive or threatening towards another supporter or member of staff. Racist, homophobic and anti-Semitic language or chanting is illegal.
If you encounter any problems with behaviour or language, Fulham ask that you speak to a steward.
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