INFORMATION FOR TOWN FANS
We travel to Norwich City on Sunday 10 February in the Championship. The following guide has been produced for Town fans making the trip to Carrow Road. This is based on information provided by Norwich for fans visiting Carrow Road plus additional information specific to this game.
For any further information, please contact Elizabeth Edwards, Supporter Liaison Officer on email@example.com or (+44) (0)7968 876504 or on Twitter at @ITFC_SLO.
Note 1: This information is correct as at 28 January 2019. With the game being a local derby there are likely to be some special provisions in place including specific police requirements. If further information becomes available this guide will be updated.
Note 2: All ticket holders will be required to show photographic ID before entering the stadium. Please ensure you have this ready with your ticket. For more information see the ‘At the ground’ section below.
Note 3: On the day of the match, up-to-date information and road closure advice will be provided by Norfolk Police on twitter at @NorfolkPolice.
Carrow Road information
The address for Norwich City Football Club is Carrow Road, Norwich, NR1 1JE.
The Norwich website includes fan information at the following link:
Note that some of this information will not apply with the game being a local derby (for example, alcohol availability). We will advise as and when any specific information becomes available.
Information can also be found on
We have picked out the key information for Town fans below, and added other material based on our experience of going to Carrow Road and information that is specific to our fans.
Specific information for Town fans:
Tickets for this game have now sold out.
Travelling to Norwich City
Coach travel for this game is sold out.
For those travelling from Ipswich the official coaches are leaving Portman Road at 09:00 and are estimated to arrive back at Portman Road at 16:00.
There are no planned stops en route.
Note that all official coaches are non-smoking and the consumption of alcohol on board is strictly forbidden. ITFC recommend that all supporters under 16 are accompanied by an adult.
Once at Carrow Road, the coaches will park in the Lower Clarence Road Car Park. This car park is around a seven minute walk to the ground.
The Sat Nav postcode for Carrow Road is NR1 1JE.
From Ipswich the most direct route is via the A140, but this is one of the slowest A roads in the country so you will need to allow at least 90 minutes and possibly longer. Approaching Norwich on the A140 you will reach a roundabout as the road meets the A47. Take the third exit at this roundabout onto the A47 towards Great Yarmouth. Follow the road to the next exit (A146). Exit the A47 at A146, following the signs for Norwich and Lowestoft. At the first set of lights at the bottom of the slip road, turn left. Continue to the next set of traffic lights and turn right onto Martineau Lane. Keep in the right-hand lane and at the County Hall roundabout take the second exit. Keep right and turn right at the next set of traffic lights onto King Street – follow this road as it bends to the right over a bridge - Carrow Road will be visible to your right.
Alternatively, you can go via the A12 towards Lowestoft and pick up the A146 to Norwich.
Road closures operate immediately before and after matches outside the stadium to allow pedestrians to arrive and leave safely.
Resident parking schemes are in place around Carrow Road. This is strictly enforced and you will be fined if you park in these areas.
Parking at Morrisons adjacent to the stadium is for store customers only, with penalties imposed for misuse of the car park.
Official away coaches and away fans cars usually park in the Lower Clarence Road Car Park for this fixture. The address is 12 Lower Clarence Rd, Norwich, NR1 1HD. This car park is around a seven minute walk to the ground.
You are likely to be directed by police to the ground. In recent years they have lined the route but not escorted as such. Do listen if they have any specific instructions.
Parking is also available at the Norfolk County Hall, Martineau Lane Norwich, NR1 2DW which is a 10 minute walk from Carrow Road. This is well signposted on the left of the A146 as you follow signs to Carrow Road. No pre-booking is available with the price £6, pay on the day. There are many car parks in the town centre.
Parking for Disabled supporters
There are a number of on-street parking spaces around the stadium for Blue Badge holders. For up-to date information on charges and restrictions, please contact the Blue Badge Parking Scheme on 0344 980 3333 or visit www.norwich.gov.uk.
Alternatively, please contact ITFC on firstname.lastname@example.org or by phone on 01473 400556.
Note 1: There are no planned engineering works on the Ipswich to Norwich route on the day of the match
Note 2: For those travelling from London there are planned engineering works between Liverpool Street and Witham. Buses will replace trains between Newbury Park and Witham – this adds around an hour to normal journey times between London and Ipswich.
There are normal service trains from Ipswich at 09:25 and 10:23 arriving in Norwich at 10:12 and 11:12 respectively. After the game trains leave Norwich on the hour arriving back in Ipswich at 41 minutes pass the hour.
www.greateranglia.co.uk have announced additional train services for Town fans travelling by train. These leave Ipswich at 09:12 and 09:59, picking up in Stowmarket and arriving into Norwich at 09:57 and 10:50 respectively. The first train will be eight coaches and the second will be four coaches. On the return journey, additional trains will run from Norwich at 14:33 and 14:40. These will both call at Stowmarket and are scheduled to arrive into Ipswich at 15:15 and 15:35 respectively. The first of these will be eight coaches and the second will be four coaches.
As noted above, fans travelling from London will be affected by engineering works with no trains out of Liverpool Street. For the outward journey, www.greateranglia.co.uk show buses from Newbury Park at 07:40 and 08:35 to Witham where you change to a train (08:47 and 09:45) to arriving in Norwich at 10:12 and 11:12 respectively. After the game trains leave Norwich to Witham on the hour where you will pick up a bus to Newbury Park. Note, however that www.greateranglia.co.uk are showing trains back to London Kings Cross via either Cambridge or Ely as the best option.
Getting to the ground from the station and the official coach and away car park
The Norwich fan information document shows a map of the ten minute walk from the railway station to the ground.
However, if you are arriving on the special train, and possibly the normal trains as well, you will be directed out of the back entrance of Norwich station. This will take you up a narrow path to Lower Clarence Road. At the end of Lower Clarence Road turn right to the junction with the A1242 – turn right down to the stadium.
Fans on the official away coaches and those parking in the away car park on Lower Clarence Road will turn right out of the car park on to the route followed by those arriving by train.
Note that the way is likely to be lined by police to ensure fans don’t deviate from the required route as well as to ensure the safety of Town fans.
Further information and instructions may be provided by Norfolk Police prior to match-day. In previous years any further information has been published here:
As in recent years we have been advised that there will be no designated away pub in Norwich.
Note that this season the stadium will not be serving alcohol.
The Station Hotel in Ipswich will be open for Town fans before they travel up to Norwich.
Norwich is of one of the great pub / real ale cities, but the day of the Old Farm Derby is probably the worst day of the year for Town fans to sample the many delights on offer. If you must go pubbing after the game, be very careful.
At the ground
Tickets on the day?
This match is sold out for away fans.
All tickets sold have a name and associated customer number written on them. This must not be altered or tampered with and the ticket can only be used by the person named on the ticket. When you arrive at the stadium before entering the turnstiles you will be asked to show photographic ID along with your match ticket. If you are under 16 and do not have photographic ID then you should take your season ticket or membership card. If you are an adult and have no photographic ID, please contact the ITFC ticket office as soon as possible for advice.
Your ticket must be kept on your person at all time inside and outside the stadium and must be produced if requested by officials.
Norwich City have stated that all Town fans should arrive no later than 11:30am to allow for the extensive safety checks.
We will be the far right end of The South Stand, as before. Turnstiles will be open from 10am.
Wheelchair and ambulant disabled fans are situated at the front of the away end. We understand that, as a result of previous issues, a row of seats will be blocked off immediately behind this section to improve safety.
Accessible toilets are available in the away end; these are fitted with radar locks.
As at all grounds expect to be searched prior to entering the stadium.
The matchday programme is available to purchase at the ground at a cost of £3.00.
Food and Drink facilities
The food and drink outlets in the away end will be opening at 10am. Alcohol will be not be served.
Kiosks close five minutes after kick-off, opening again at half-time before closing on the commencement of the second-half.
Carrow Road is a no smoking venue. This also applies to the use electronic cigarettes (and/or similar products).
Norwich City does not tolerate discrimination of any sort. If you experience any form of discrimination or abuse, please report it by texting 07931 235513.
Things to do or Staying in the area
The Norwich fan information document includes details of things you can do in Norwich and the surrounding area and details of local hotels.