INFORMATION FOR TOWN FANS
We travel to Stoke City on Saturday 8 December in the Sky Bet Championship. The following guide has been produced for Town fans making the trip to the bet365 Stadium.
This is based on information from the Stoke City website plus additional information specific to this game.
For any further information, please contact Elizabeth Edwards, Supporter Liaison Officer on firstname.lastname@example.org, (+44) (0)7968 876504 or on Twitter at @ITFC_SLO.
Stoke City information for supporters
The address for Stoke City Football Club is bet365 Stadium, Stanley Matthews Way, Stoke-on-Trent, England, ST4 4EG.
Some information can be found on the Stoke website via the following links:
www.footballgroundguide.com provides some information here:
We have picked out the key information for Town fans below, and added other material based on our previous experience of going to the bet365 Stadium and information that is specific to our fans.
Specific information for Town fans:
Tickets will NOT be sold to Town fans on the day & the deadline to purchase them has now passed.
Travelling to Stoke City
Official coach travel is now on sale and can be booked on www.itfcdirect.com or in Planet Blue.
If you are travelling from Ipswich on the official coaches you will be dropped off and picked up very close to the away turnstiles.
The coaches are leaving Portman Road at 08:45 at a cost of £27 for adults (with concession prices for U23s, U19s and 65+), and are estimated to arrive back at Portman Road at 22:00.
There is a planned stop at Leicester Services on the outward trip and at Cambridge Services on the return journey.
Pick-ups at Stowmarket, Bury St Edmunds and Newmarket can be arranged for this game. If you want to organise a pick-up please call the Ticket Enquiries Team on 03330 050503 or email email@example.com. The cut-off point to request a pickup is midday on the Wednesday prior to the game (i.e. midday on 5 December). Your details will then be passed onto the coach company, Galloway Travel Group.
Note that all official coaches are non-smoking and the consumption of alcohol on board is strictly forbidden. ITFC recommend that all supporters under 16 are accompanied by an adult.
Once at the bet365 stadium, the coaches will drop supporters off directly outside the South Stand (where our tickets are). These will remain in situ there until departure after the final whistle.
Note: The long-term roadworks on the A14 (several miles either side of Cambridge) are resulting in evening and weekend road closures. These are not normally announced until just a day or two in advance. We recommend that you keep an eye on @A14C2H on Twitter – any closures are announced here.
The Sat Nav postcode for the bet365 Stadium is ST4 4EG, but you may want to put the postcode for your chosen car parking option.
From Ipswich, it’s a fairly easy drive with the stadium the last turn off from the A50 when heading from the East. Take the A14 to the M1. At junction 23A, take the A453 exit to A50/A6/Derby/Stoke/East Midlands Airport. Follow the A453 and join the A50. Exit at the final slip road on the A50 with the stadium on the left. Take the third exit (which is straight on) at the first roundabout and the third exit (right) at the second roundabout to reach the main entrance to the stadium.
An alternative route is to continue on the M6 to junction 15. Please note that the M6 though has many miles of long-term roadworks and speed restrictions either side of Birmingham. At junction 15 leave the M6 and take the second exit (straight on) at the first roundabout onto the A500 (Queensway). Exit the A500 at the second slip road and then keep to the right for the A50. At the roundabout take the second exit (right) to join the A50. The stadium will be signposted and will be visible on the sky-line to the right. Once on the A50 take the first exit and head up the bank towards the traffic lights. Turn right at the traffic lights and head over the fly-over. Take the third exit (right) at the first roundabout, the first exit (left) at the second roundabout (the stadium is visible ahead) and the third exit (right) at the third roundabout to reach the main entrance to the stadium. Note the M6 toll road is usually much quicker than the toll-free historic route.
The journey time is, in theory, around three-and-a-half to four hours depending on the route, but you should allow at least another hour for traffic. This is one trip where we rarely achieve anything like the suggested google maps timing.
Car parks at the bet365 Stadium open from two hours before kick-off on a matchday. The North, West 1 and West 2 car parks are limited to vehicles with seasonal parking permits only. The Stoke visitors guide suggests that match-by-match passes for the Club’s South Car Park can be brought directly from Ticket Office by calling (01782) 367599. Note that it can take a while to exit the car park after the game.
Stoke City’s Trent Car Park is an eight minute walk away from the bet365 Stadium along Stanley Matthews Way and offers pay-on-the-gate admission for £5.
A number of the surrounding businesses also offer officially recognised pay-on-the-day parking. These include the Powerleague 5-a-side football centre, Autoneum Great Britain, Hem Heath Cricket Club, Longton Rugby Club, BFM Europe and Screwfix. Postcodes, prices and the walking time to the stadium from these car parks (and a few other options) can be found in the following link:
An alternative option is to park in the town centre and catch the shuttle bus to the stadium (see below). Previous away fans have said that this can be much quicker than queuing to get away from the stadium area by car. Parking is available at:
Kingsway (opposite shuttle bus stop)
Stoke Station West (by Grindey’s solicitors)
Spark Street (opposite Sainsbury's)
A full list of prices to park in these places can be found at the following link:
Disabled supporters with valid ‘blue badge’ parking permits are recommended to liaise with on-site stewards who will help facilitate the best available spaces.
Note: There are no planned engineering works on the day of the match.
Stoke is one of the easiest away trips by train. Stoke-on-Trent railway station is on the West Coast Main Line with direct trains from London Euston. The journey time from London is around 1-and-a-half hours.
The journey time from Ipswich is around 3-and-a-half hours although, depending on connections, can take up to 4 hours (mainly on the return trip). There are frequent options. For example, the 08:43 from Ipswich will get you to Stoke for 12:24 (11:00 from London Euston) and the 09:09 from Ipswich is timetabled to get you to Stoke for 12:48 (11:20 from London Euston). There are of course earlier options for those wanting to get to Stoke earlier. After the game, the 18:12 train from Stoke to London Euston should connect with the 20:30 train from Liverpool Street to Ipswich, arriving in Ipswich at 21:43.
There is an ATM machine at Stoke station and two coffee shops along with toilet and wi-fi facilities.
Whatever your travel plans, it’s worth checking www.greateranglia.co.uk for updated times
Getting to the ground from the railway station
The bet365 Stadium is an approximate 2-mile or 40-minute walk from Stoke town centre. Stoke City say ‘The stadium is accessible from Stoke-on-Trent railway station, by joining the National Cycle Route 5 path from Wharf Place off Glebe Street and heading South along the Trent & Mersey Canal.’ We haven’t tried this route, though it looks pretty direct on google maps – we do wonder whether it is a realistic option after the game, given that it will be dark. Directions follow:
Exit the station at the main entrance on Platform 1 onto Station Road and turn right towards the City of Stoke-on-Trent Sixth Form College. Turn right again at the traffic lights onto Glebe Street and follow the road under the railway bridge. Exit Glebe Street to the left onto Wharf Place and join the National Cycle Route 5 path, running along the Trent & Mersey Canal. Head South and exit the path to the right just beyond the Stoke-on-Trent Recycling Centre (Incinerator). Cross the footbridges bridges over the Trent & Mersey Canal and railway lines on the left and head towards the stadium.
From the railway station walk to Glebe Street (two-minute walk) in Stoke town centre, where shuttle buses run to the bet365 Stadium at regular intervals. To get to Glebe Street, exit the station at the main entrance on Platform 1 onto Station Road. Turn right towards the City of Stoke Sixth Form College. At the traffic lights turn right onto Glebe Street and follow the road under the railway bridge. Continue walking on Glebe Street over the Trent & Mersey Canal and the A500 towards the Civic Centre building.
Follow Glebe Street down to the left and around the building, where shuttle buses depart on the left-hand side by St Peter's Church.
The return buses leave from behind the Tile Mountain (East) Stand.
A taxi rank is accessible from Platform 1 at the railway station or by exiting the station at the main entrance and turning left along Station road.
The number ‘20’ bus service runs from Stand N at the Stoke-on-Trent City Centre Bus Station in Hanley to the bet365 Stadium, via Stoke-on-Trent Railway Station and Stoke town centre.
For more information visit www.stokebus.info
The Stoke City visitors guide suggests The Harvester which is a ‘Rory Delap’ throw away from the bet365 Stadium. Historically, the Holiday Inn Express next to the Harvester also allows away fans, though it isn’t a huge bar area, and isn’t mentioned in Stoke City’s own guide.
A bit further away on Dennis Viollett Road (off Sir Stanley Matthews Way) is the Powerleague 5 a-side football centre which has a bar which allows away supporters. Further down Sir Stanley Matthews Way (turn left into Eastern Rise) is the Longton Rugby Club which is around a 20-minute walk to the away turnstiles. Parking is available at both of these.
www.footballgroundguide.com suggests that if you arrive by train, police may be there to give leaflets out directing away fans to either the Terrace Bar on Leek Road or the Venue Bar which is at Staffordshire University. The Terrace Bar is only five minutes’ walk from the railway station (turn right out of the station entrance, left at the crossroads and the pub is down on the left). The Venue Bar (or to give it its full name the Leek Road Venue Bar/Verve) can be accessed before reaching the Terrace Bar by turning right off Leek Road (opposite Boughey Road) and walking down the pedestrianised pathway. The Bar is within a small complex further down on the left. This is designed to keep away fans out of pubs that are likely to be busy with home fans.
Any food outlets near the ground?
As mentioned above, visiting supporters are welcome in both the Harvester and Powerleague 5-a-side football centre near the stadium for refreshments. Otherwise, the stadium is somewhat remote from wider retail facilities, though there are lots of car showrooms nearby
At the ground
Before going into the stadium, we can recommend you take a look at the three figure statue of Sir Stanley Matthews. This can be found at the back of the Boothen End on the North Car Park. The nine-foot statue overlooks the site of the Club’s previous Victoria Ground home and depicts the ‘Wizard of Dribble’ in different stages of his 30-year career
Across from the statue by the Boothen End is a bust of John Ritchie, the Potters’ leading scorer in all competitions. The bust was put in place in February 2008 to honour his achievements in the red and white stripes.
More recently, a statue of Gordon Banks was unveiled on Sir Stanley Matthews Way and depicts the Club’s President holding the aloft Jules Rimet trophy following England’s World Cup success of 1966.
Ticket availability on the day
There will be NO sales on the day to Town fans.
We will be located in the South Stand.
Away supporters who are wheelchair users can watch the game from bays that have ground level access and seats for a personal assistant.
If you require wheelchair or ambulant disabled tickets then you should contact ITFC on firstname.lastname@example.org or by phone on 01473 400556
As at all grounds expect to be searched prior to entering the stadium.
#pottersmag, Stoke City’s official matchday magazine, is available from numerous stands around the bet365 Stadium on a matchday. The programme is priced at £3.50.
Food and Drink facilities
Kiosks inside the bet365 Stadium serve a range of drinks and hot and cold food including oatcakes, the North Staffordshire delicacy.
The City Ground is a smoke-free stadium and in accordance with their ground regulations, smoking and the use of e-cigarettes is not permitted in the stadium.
The use of threatening behaviour, foul or abusive language is strictly forbidden. Racial, homophobic or discriminatory abuse, chanting or harassment is not tolerated. If you witness any inappropriate behaviour please speak to a steward.