INFORMATION FOR TOWN FANS
We travel to Exeter on Tuesday 14 August in the first round of the Carabao Cup. No doubt many of the 350 Town fans at this game will also have been to the League Cup second round tie at Carlisle a few years ago. The good news is that the trip to this first round 'regionalised' tie is likely to be 30 minutes or so shorter than your trip to Carlisle!
The following guide has been produced for Town fans making the trip to St James Park.
This is based on information from Exeter City, the Exeter website plus additional information specific to this game.
For any further information, please contact Elizabeth Edwards, Supporter Liaison Officer on email@example.com or (+44) (0)7968 876504.
Exeter City Football Club information
The address for Exeter City Football Club is, St James Park, Stadium Way, Exeter, EX4 6PX.
The Exeter City away fans guide can be found here:
with their handy guide to St James Park accessed by the following link:
These refer to the 2017/18 season but the information mainly remains valid.
www.footballgroundguide.com provides some information here:
We have picked out the key information for Town fans below, and added other material based on our past experience of going to St James Park and information that is specific to our fans.
Specific information for Town fans
Due to building work at the stadium and a reduction in overall capacity, our allocation is small with 350 seating tickets available for Town fans.
Tickets for this match are now sold out. Exeter City advise that no fans travel without tickets.
Travelling to St James Park
For those travelling from Ipswich the official coaches are leaving Portman Road at 11:00 at a cost of £37 for adults (with concession prices for U23s, U19s and 65+), and are estimated to arrive back at Portman Road at 04:00 on 15 August. There is a planned stop on both the outward and return journey at Membury Services. Coach travel is on general sale and can be booked onwww.itfcdirect.com or in Planet Blue.
Note that all official coaches are non-smoking and the consumption of alcohol on board is strictly forbidden. ITFC recommend that all supporters under 16 are accompanied by an adult.
Pick-ups/drop-offs at Marks Tey can be arranged for this game. If you want to organise a pick-up at this location, please call the Ticket Enquiries Team on 03330 050503. Your details will then be passed onto the coach company, Galloway Travel Group.
Note that the coach will return to St James Park just before the end of the game and will be outside the away end.
The Sat Nav postcode for St James Park is EX4 6PX.
There are three different routes, all of which take between 5 and 6 hours, plus traffic. If there are no traffic delays, the quickest route is A12 / M25 /M3 etc. The next quickest is A14 / M6 / M42 / M5. The slowest is A12 / M25 / M4 / M5. Details follow:
From Ipswich, the most direct route is via the A12 / M25 / M3. Take the A12 to the M25. Join the M25 going anti-clockwise (towards M11 / M1 / Stansted Airport / Watford) to the M3 (note, you can go clockwise but will incur a charge for the Dartford Toll between the hours of 6am and 10pm). Join the M3 at junction 12 (signposted Southampton). At junction 8 of the M3 join the A303 towards Salisbury and Andover. Continue on the A303 and then A30 towards Exeter passing under the M5 bridge at junction 29 of the M5. *Join the A3015 / Honiton Road and follow this road onto the B3183 / Heavitree Road for two miles – you will pass the Devon & Exeter Hospital. Take the 4th exit at the roundabout into Western Way. At the next roundabout take the 2nd exit onto Old Tiverton Road. St James Park and Stadium Way are on the left.
Beware of average speed camera zones on the A12, before Colchester and also covering several miles between Colchester and Chelmsford – they are not as obvious as you’d expect. And don’t get too frustrated by the caravan of caravans as soon as you leave the dual carriageway A303. They’re a fact of life, and you will, eventually, get to Exeter.
The journey time is around 5 hours 45 minutes but do allow plenty of time - we generally recommend allowing at least an hour beyond the AA / Google / Sat Nav suggested journey time.
The second option, which is further but around the same journey time is via the A14 / M6 / M42 / M5. At junction 29 of the M5 follow the instructions from * above.
The other option is via the A12 / M25 / M4 / M5, which in theory is up to half an hour slower than the other options but avoids the A303 caravans and the horrors of the round-Birmingham M42.
There is no parking for supporters at St James Park on matchdays with limited residential parking available (there is a residential scheme in place).
There are a number of car parks near the ground. The Exeter City website mentions, the car parks just off Western Way on Parr Street (EX1 2BE) and Belgrave Road (EX1 2LB), Bampfylde Street (EX1 2AJ) and the Triangle car park (EX1 2BL, accessed from Clifton Road). These are all about 5 to 10 minutes’ walk from the ground. Note that you are advised not to use the John Lewis or King William car parks as these are locked by 9pm – whichever car park you use, we would suggest you double check opening times before leaving your car,
More information on car parks can be found at:
Most of these car parks are free after 6pm – details are on the website.
Note: As you would expect, it is not possible to get back to Ipswich after the game. For those travelling to London, there is a sleeper train option at 01:20 (see below)
The stadium is served by St James Park station, which is a few minutes’ walk from the ground. This station is on the Avocet Line which runs from Exeter St David’s to Exmouth, also calling at Exeter Central. The journey time from Exeter St David’s to St James Park station is around four minutes.
From Ipswich, the journey time to Exeter St David’s is around four and a half hours. From Liverpool Street go to London Paddington to pick up the train to Exeter St David’s. There are also trains from London Waterloo to Exeter Central and Exeter St David’s but these take much longer. The first train out of Exeter St David’s on Wednesday leaves at 05:52 arriving at London Paddington at 08:37. There is an earlier option out of Exeter Central to Waterloo, leaving at 05:10 and arriving at 08:46, but likely to be significantly cheaper than the Paddington option.
For those travelling back to London, there is also the option to take the Night Riviera Sleeper. This leaves Exeter St David’s at 01:20 arriving at London Paddington at 05:03. There is a standard carriage as well as the sleeper cabins. Advance booking is advised as this train gets very busy.
Getting to the ground from the railway station
St James Park station, on the local line from Exeter St David’s and Exeter Central is adjacent to the ground and just a short walk. Trains which fit in with kick-off leave Exeter St David’s at 17:53, 18:21, 18:50 and 19:33 taking around 6 minutes to get to St James Park. After the game trains leave St James Park station at 22:32 (careful, if the game goes to penalties!), 23:32 and 00:29.
Exeter Central is the closer of the two mainline stations – this is on the line from London Waterloo and the local line to St James Park and is just under a mile away from the ground. It is around a 20 minute walk to the ground. www.footballgroundguide.com gives directions as follows: As you come out of the main station entrance, turn left and proceed along Queen Street. As the road bends around to the right, continue straight on along the pedestrianised area. At the end of this area (where it meets the High Street) turn left and then continue along Sidwell Street. After the roundabout turn left into St James’ Road for the ground.
Exeter St David’s station is 1.2 miles and around a 25 minute walk to the stadium. Come out of the station on to Isambard Parade. Turn left to stay on Isambard Parade. Pass the station car park on your left and turn right on to Bonhay Road. Turn left (almost immediately) towards Howell Road, passing the Premier Inn on your left-hand side. Continue on Howell Road – at the end turn left on to Blackall Road. At the roundabout turn right on to Pennsylvania Road and then left into York Road. Turn left into Oxford Road and at the end of the road turn right into St James’ Road for the ground.
Alternatively, there are taxis from Exeter St David’s to the ground. Apple Taxis are a local taxi firm and can be booked by ringing 01392 666666. They can be found on Isambard Parade.
Exeter Bus Station is around a 10 minute walk from St James Park. It serves coach companies including National Express and Megabus (from/to London Victoria, https://uk.megabus.com/). National Express offers a journey from Ipswich to Exeter with one change at Heathrow. The journey time is up to 9 hours depending on the waiting time at Heathrow for a connection. From London Victoria the journey time is 5 hours.
Exeter City’s principal sponsor, Flybe, offer services from London City and Norwich.
From Norwich, there is a flight on the day of the match at 13:35 which arrives at Exeter Airport at 14:40. If you are wanting to spend a few days in the West Country this might suit, with a return flight to Norwich on Thursday afternoon. Alternatively, you could return by train, coach, or fly to London City with a flight at 06:40 on Wednesday morning.
Flights from London City are at 17:25 arriving at Exeter at 18:30. This is clearly very tight for the match – you are reliant on the flight being on time - but if you really need to minimise time off work, it might be worth the risk as you could be back in London very early the next morning!
Exeter City welcome away fans in the Centre Spot Bar. This is located in the building behind the IP Office Main Stand (for more information see below).
www.footballgroundguide.com mentions the St Anne’s Well on Well Street (one minute from the stadium) which serves local ales and does food. The Stoke Arms, Stoke Hill is about a ten minute walk away.
Otherwise, you will find plenty of pubs in and around the city centre, and you have a high chance of discovering beers and ciders that you rarely, if ever, find in East Anglia."
Where to stay
There are many hotels in the city centre with availability and at a cost to suit most budgets.
Exeter City recommend the following website (alongside Trip Advisor and the usual search engines):
At the ground
The Exeter City information point can be found in Red Square (opposite reception). There is also a team of ambassadors around the stadium who can help with your questions.
Exeter City invite all Town fans attending the game to use their facilities before and/or after the game. This includes the Family Zone (see below), the Centre Spot/Park Bar (see below) and the open-air patio bar in Red Square (previously ‘Smirnoff Village’).
Any families attending the game are welcome in the Family Zone from 90 minutes before kick off. The Family Zone provides a safe, comfortable environment for families to enjoy pre-match entertainment including large screen TVs, video game consoles and table football. Refreshments are available to purchase from the kiosk in the Family Zone.
The Centre Spot/The Park bar
The Centre Spot Bar behind the IP Office Main Stand welcomes away supporters. The bar offers a large range of drinks, a pool table and dart boards. Also in the Centre Spot Bar is The Famous Exeter City Real Ale and Cider Emporium offering a selection of real ales and cider.
Two parts of St James Park are under refurbishment and will be closed until late October. This includes the Away Terrace. We will be therefore be in a seated area in Blocks L and M of the IP Office Main Stand. Access to the Main Stand is through turnstiles in St James’ Road.
If you have any ticketing questions on the day there is a ticket booth near the away end.
Information for disabled supporters can be found on page 6 of the away fans guide:
There are three pairs of tickets for away wheelchair fans – these are in the away disabled bay of the Main Stand.
Accessible parking is very limited - supporters are advised to contact Exeter City’s club reception on 01392 411243 or by email at firstname.lastname@example.org.
If you require wheelchair or ambulant disabled tickets then you should contact ITFC on email@example.com or by phone on 01473 400556.
If you have any questions regarding disabled facilities or ticketing, Exeter City’s Disability Liaison Officer, Nick Saunders, can be contacted at firstname.lastname@example.org or via reception on 01392 411243.
As at all grounds expect to be searched prior to entering the stadium.
Flares and pyrotechnics
Exeter City have told us that flares and other pyrotechnics are not tolerated at St James Park.
Exeter City’s matchday programme ‘The Grecian’ can be purchased around the ground. This will be a full programme at a cost of £3 plus an optional £1 for a team sheet. Fans are asked to purchase programmes outside the ground to avoid disappointment.
Exeter City have advised that toilet facilities inside the ground are far from what they would like to provide. The apologise for this – improvements are currently being made as part of the ground development.
Food and Drink facilities
The away end kiosk has a selection of food and drink. The costs detailed in Exeter City’s away guide are as follows (note these may be 2017/18 prices):
Hot Dogs £2.80
Sausage Rolls £1.50
Cheese and Onion or Balti Slice £1.50
Chocolate Bars 60p
Hot Drinks £1.50
Cold Drinks £1.50
St James Park is a no smoking stadium.
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