Mascot Information/Virtual Mascots
Due to the ongoing pandemic with games being played behind closed doors, the Club are unable to offer our usual mascot package.
VIRTUAL MASCOT PACKAGE
Town have launched a virtual mascot experience to keep young Blues engaged whilst games continue to be played behind closed doors at Portman Road.
We will bring a VIP matchday experience to your home. The virtual mascot experience is priced at £20. The experience is open to young supporters aged 15 and under.
Here’s what is included:
- A video message from your favourite player
- A letter signed by your favourite player
- A choice of selected items from Planet Blue up to the value of £10*
- Inclusion in the matchday programme
- A copy of the matchday programme
- Shout out on Radio Suffolk’s iFollow commentary
- Official virtual mascot certificate
*Mascots will have the choice of four different items from Planet Blue, which are:
Once you have booked a place, you will receive a confirmation email which you will need to read. This will include selecting the Planet Blue item you would like, where to send the mascots photo, who your favourite player is and any other enquiries.
You will receive the matchday programme, virtual mascot certificate and the signed letter in the post the day before the game - all being well. Player video messages will be sent either via email – you will liaise with PR manager, Dan Palfrey on this matter.
If you need any assistance with your booking, please call the ticket office on 03330 050 503.
Please note, iFollow match passes are not included in the package. These will need to be purchased separately.
FAQs ON OUR MATCHDAY MASCOT PACKAGE
Please note, our mascot packages are not able to be offered due to Covid-19 restrictions. Please see our virtual mascot offering above.
How much does the home mascot package cost?
The price of being a mascot is £150 per person, although that is reduced to £130 for Junior Blues members.
Do I have to book the mascot package in the child’s name or my own?
We will be in touch to obtain the child’s details so either is fine.
What happens once I’ve booked a mascot place?
You will receive an email over the next few days to let you know what happens on the day, and also to send you a couple of forms that need to be completed and returned with a photo of the mascot.
When will I receive the kit?
You will be sent this a week before the experience, as we would like the mascot to arrive in their kit for safeguarding and health and safety purposes.
My child has the both the home and away kit – what can they have instead?
The mascot package includes the home or away kit, but if your child has this already, they can choose the goalkeeper’s kit or training wear instead. Alternatively, they can put their name down for the following season’s kit.
What footwear should the mascot wear for the day?
The mascot can wear trainers and any boots that have plastic studs e.g astroturfs etc. Please do not wear any boots with metal studs as they can cause injury to the mascot (slipping around pitch and using stairs) and damage to the pitch and stadium.
Four tickets are included in the mascot package but I want to purchase more. Will we all be sitting together?
You are welcome to purchase more tickets, and we will do our best to ensure you are all in the same place. Once you have received our email containing details for the day, please let us know how many more you want to buy.
What time does my child need to be dropped off for the mascot experience?
This will be confirmed in your email but generally two hours before kick off.
Can I accompany my child during the mascot experience?
Unfortunately due to the large numbers of children taking part and the capacity of particular areas around the stadium, we are unable to allow parents to accompany children on the experience. However, we do make exceptions if a child suffers from any physical, social or learning difficulties and needs assistance, then one parent/carer will be allowed to supervise them throughout.
When will I receive the photographs from the experience?
All photos taken by our Club photographer will be sent digitally in an email to you a few days after the game. The mascot will also receive a signed photo of themselves with their favourite player which will be sent within 10-14 days.
Your Home Mascot package will include all of the below;
- Four match tickets (one ticket must be for the mascot)
- A full 2020/21 Home replica kit
- Meet Ipswich Town players in dressing room
- Be pitchside as team warm up
- Photograph with favourite player which will be signed and sent after the match
- Photograph in match day programme
- Kick about on pitch (weather dependant)
- Complimentary programme for mascot
- Complimentary car parking for one car
- Run out with players at kick-off
- Be part of official handshake with opposition
- Photograph taken with match officials on halfway line
- Be announced and introduced on to the pitch
- Pennant signed by the team
- Photographs taken by official Club photographer
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