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Club News


17 December 2021

COVID Passes required for entry

Town take on Sunderland at Portman Road tomorrow, and the below matchday guide provides all the information you need to know if attending.

Supporters are encouraged to arrive early to avoid congestion at the turnstlies. A near sell out crowd of around 29,000 is expected for the visit of Black Cats to Suffolk, with supporters advised to arrive in plenty of time to allow for Covid-19 checks.

Supporters aged 18 or over are required to show proof of full vaccination via a COVID Pass or a negative lateral flow test which has been administered no earlier than 48 hours before kick-off.

Under 18s are not required to show proof of a negative lateral flow test, however, the Club recommends that all under 18s take a lateral flow test ahead of departing for Portman Road. Do not attend if you're displaying symptoms.

Vaccination cards are no longer accepted due to the Government's Plan B announcement, which means a COVID Pass should be show either digitally or physically. For a reminder on what's classified as an acceptable COVID Pass, please click here.


Supporters are strongly advised to arrive at Portman Road in plenty of time, due to the Covid-19 checks and another strong  crowd expected.


There are a limited number of tickets available and sales will run up until kick-off. They can be purchased on the day online via or from the matchday ticket office on Constantine Road from 10am.

No on the day sales will take place in Planet Blue. Supporters are encouraged to buy their tickets online and in advance of the match.

Supporters are strongly advised to arrive early tomorrow to avoid congestion at the turnstiles with Covid-19 checks in operation.

You will have a recommended entry time on your match ticket, please try and stick to this time as this will help with the flow of supporters. It is only a guide though and you will not be denied entry if you miss your time slot.

Season ticket holders will not have an allocated entry time, they're just strongly advised to arrive in plenty to time.

The ticket office phone lines (03330 050530) are open from 10am until midday on Saturday. They’re also contactable on email via

The away ticket office on Portman Road will be open from 1pm for any ticketing enquiries. The disabled entrance on Constantine Road will open from midday.


The Club has arranged for mobile testing unit which will be in place in Alderman Park for supporters who do not have acceptable COVID Pass for entry. 

Tickets can be scanned from your smartphone at the following turnstiles:

Sir Alf Ramsey Stand – 4,5,6 & 59

Cobbold Stand – 18, 20 & 21

Sir Bobby Robson Stand – 33, 34 & 35

Magnus Group West Stand – 43, 44 & 57


Supporters must not attend if they are suffering from Covid-19 symptoms, are feeling unwell, have been asked to self isolate, or if they have been in close contact recently with anyone experiencing symptoms or who has tested positive. In the event you develop Covid-19 symptoms whilst at the stadium, please notify the nearest member of Club staff immediately.

Face coverings are mandatory in indoor areas such as the concourses and toilets etc. Whilst not mandatory within the stadium bowl, spectators are strongly encouraged to wear face coverings in all outdoor spectator settings, including seats. We ask all those attending to show respect to ITFC staff and fellow supporters in regard to this matter.

Maintain good hand hygiene at all times around the stadium. Use the sanitiser dispensers provided and avoid touching your face, or handles and railings whenever possible.

When moving past others, to and from your seat, please avoid face to face contact and follow stewards’ instruction

The FanZone will be open from 10.45am tomorrow.

Entrance is through Gate 1A with a valid match ticket and proof of full vaccination/negative lateral flow result. You will also be checked again before reaching the turnstiles on entry into the stadium. 

Supporters who sit in the West Stand are now able to scan through turnstile 57 & 58 into the FanZone and then access the West Stand through the double gate opposite the conferencing & hospitality entrance as opposed to exiting the FanZone and queuing up for the turnstiles.

Click here to find out what's on in the FanZone tomorrow.

Open from 10am until kick-off and open for 30 minutes after the full-time whistle.

Planet Blue retail unit in FanZone will be open alongside Planet Bluey in the Magnus Group West Stand.

There will be no usual autograph hunting area before the match or at full-time.

Flower beds have been installed at Princes Street end of Portman Road, meaning that supporters parking in the NCP Portman Road car park will need to either turn right towards Handford Road or go straight over down Sir Alf Ramsey Way.

Please click here to read the Club’s SPECTATORS’ CODE OF CONDUCT

For full details on how to report a lateral flow test result, click here.

For full details on proof of vaccination, click here.

Please note, the 'NHS' App is different to the Covid-19.

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